Sam Sell | Page 13

Recently took delivery of a new vehicle through Rio Vista. The order process was handled perfectly through Phil Hendershot and he kept me updated frequently as the vehicle was transported (sometimes) Vista. The order process was handled perfectly through Phil Hendershot and he kept me updated frequently as the vehicle was transported (sometimes) across the U.S. through some nasty winter weather. It finally arrived at Rio Vista and in perfect shape. He took the time to help me learn the important parts of operating the vehicle and we did a 20-30 minute check-out ride. He is very knowledgeable about the Chevrolet product line. Also met Davey, the Service Manager, who assured me I could obtain a oil change and inspection during the maintenance coverage prior to when the car said it was to be performed. Altogether, I would highly recommend the Rio Vista Chevrolet dealer. Beats the xxxx out of my experience with our local dealer in San Luis Obispo, Ca. More

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Horrible!!! Don't buy from these crooks!! I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problem I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problems with my car and them! About after a week of having the car I started noticing things falling apart, the seatbelt literally fell apart. Looked like they supper glued it together. While making repairs to the suv one of them crashed the front end of my car. Of course they didn't tell me about it but as soon as I got home I noticed and called them. No one wanted to own up to it, not surprising! They ended up fixing the damage but they made me feel like they were doing me a favor! I had to waste so much time driving my car out to them which is about 45 minutes away from me. After they replaced my cracked dash about two weeks later I started noticing a new crack developing looked like they cracked it while installing it and tried to cover it up with some sort of plastic glue like stuff. I peeled it all off to find, sure enough a huge crack on what was suppose to be a new dash. I called them about it they just avoided calling back about it. They never fixed it, they said dashes crack all the time! I was told by the owner that they felt I was taking advantage of them....really??? I took them my car several times to have the transmission look at because of a jerking feeling every time I accelerated. Every time they said it was working fine. Now after all that my transmission has gone out! My car is suppose to be a certified pre owned. I've have so many issues with it. I really don't think they check them like they are suppose to. Don't buy from them unless you want nothing but headaches! And like me you'll be stuck with a peice of junk!!!! More

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I think this is the 6th car I've purchased from Rio Vista. I buy there because I know I will always get a fair deal, they will search long and far to find just what I want and they will stand behind t Vista. I buy there because I know I will always get a fair deal, they will search long and far to find just what I want and they will stand behind their product. Heck they even checked the oil level on my existing car in the parking lot (which I wasn't trading in) because I mentioned I wanted to do that. They have a surprisingly large inventory and, as in my case, if they don't have exactly what you want they will find it and ship it to you. Good prices, great sevice and no pressure. What more could you ask for? Simply put, they do it right. More

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Rio Vista has always been a great dealership! My family has bought vehicles from Rio Vista since it was once Kelsey & Sons Chevrolet. The customer service and timely response is excellent. They are good do has bought vehicles from Rio Vista since it was once Kelsey & Sons Chevrolet. The customer service and timely response is excellent. They are good down home people. The Sell family is a true class act and appreciate them allowing me to do business with them! More

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My husband had anxiety the night before we went to visit Rio Vista when I told him it was time that we should probably look for a new truck. Dick made the experience absolutely painless! We were able to g Rio Vista when I told him it was time that we should probably look for a new truck. Dick made the experience absolutely painless! We were able to get the exact truck we were looking for at the price that worked for our budget. The process was completed in less than 3 hours! We went late in the afternoon and Erik streamlined the financing and Dick gave us a quick user lesson to get us on the road in time to show off our new truck and make it in time for barbecue with our neighbors! More

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We came to Rio Vista Chevrolet looking for a used Chevy Tahoe. We could have been happier with the service and accommodating staff. They were able to give us the full history of the car we were looking Tahoe. We could have been happier with the service and accommodating staff. They were able to give us the full history of the car we were looking at. They gave a good and very fair offer for our older Tahoe trade in. They worked as a team and we were in an out within a few hours. Has got to be the easiest thing ever. Cannot say enough good things about the folks at Rio Vista Chevrolet. We would come back for another car any time. More

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This was our second vehicle purchase from Rio Vista Chevrolet. Our first experience was so pleasant, we knew we would be back. Everyone we interacted were personable and treated us with genuine friend Chevrolet. Our first experience was so pleasant, we knew we would be back. Everyone we interacted were personable and treated us with genuine friendliness which made us very relaxed and comfortable. Sam, Tyler and Erick were just down to earth regular guys who communicated with us well and Phil Hendershot is a true gentleman. We would rate Rio Vista Chevrolet, owners and staff as top notch - first class. Bruce & Tina Garcia & family More

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Please note that I do not work at Rio Vista. That said, let me say my experience in buying a used car at this 'small town' business was among the very best I have ever had. There is a sense you get from th let me say my experience in buying a used car at this 'small town' business was among the very best I have ever had. There is a sense you get from the sales staff that I haven't felt in a long time: low pressure, courtesy, and knowledge of product. My friend bought a Mazda Miata and I bought a Nissan Z car. According to our research before arriving, the asking price was very close to Edmunds and other car websites. The showroom and waiting rooms are small and outdated by some dealer standards, but everyone abides by the "eight foot rule" and greet customers with a smile. The buying process was very smooth, with only one hiccup: my final monthly payment increased a few dollars from the agreed upon amount during the contract signing session with the finance department because the interest rate was a bit higher for an extended loan. The owner, Sam, is very gracious, attentive, progressive and committed to making his dealership an outstanding 'small town' Chevrolet dealership. More

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