Samantha Ault

TL;DR: Predatory tactics, shady pricing, and deceptive fees —plus they supposivly gave me another customer’s $500 by mistake and asked for it back later. Avoid this dealership, especially if you're a firs fees —plus they supposivly gave me another customer’s $500 by mistake and asked for it back later. Avoid this dealership, especially if you're a first-time buyer. Avoid this dealership at all costs—especially if you're a first-time car buyer. I originally came in for a 2021 blue Mustang GT that was listed on their website, but they claimed they couldn’t find it. Instead, they showed me a 2022 grey Mustang GT, tagged at $39,900, but listed online for $37,399. Somehow, they gave me an out-the-door (OTD) price of $45,600 without a breakdown or explanation. They then pressured me into putting down a nonrefundable $1,000 deposit, claiming someone else with cash was ready to buy the car. Not wanting to lose the car (which had low miles and a clean Carfax), I agreed. Later, while signing the finance papers, I noticed too late that the price had been increased again—this time to $48,696. After reviewing the numbers, it appears they charged me for the same things more than once and taxed me multiple times. Yes, I should have caught it sooner—but as a first-time buyer unfamiliar with dealership tactics and financial jargon, I got taken advantage of. They saw someone inexperienced and used every trick in the book. I love the car, but it should not have cost me this much. The extra fees and deceptive pricing made the entire experience feel like a scam. Also if that wasn’t bad enough: after the deal was done, they contacted me asking for $500 back. They had included that money in my finance envelope—claiming afterward it was actually another customer’s deposit and their deal was being held up because of it. I assumed it was a rebate or incentive, since no one explained otherwise. More

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GARY YEOMANS FORD HAS CONSISTENTLY FAR EXCEEDED MY EXPECTATIONS IN EVERY CATEGORY! THEY CARE ABOUT THEIR CUSTOMERS ON EVERY LEVEL. THE SERVICE I'VE RECEIVED OVER THE PAST SEVERAL DECADES HAS BEEN SUPE EXPECTATIONS IN EVERY CATEGORY! THEY CARE ABOUT THEIR CUSTOMERS ON EVERY LEVEL. THE SERVICE I'VE RECEIVED OVER THE PAST SEVERAL DECADES HAS BEEN SUPERB EVERY SINGLE TIME! MY RECENT PURCHASE OF A 2025 EXPEDITION WAS NO DIFFERENT! PERFECTION, CARE, RESPECT, HONESTY AND INTEGRITY THROUGH AND THROUGH. BIG SHOUT OUT TO OUR SALESMAN SAM GORDON! WITH SAM IN YOUR CORNER, YOU CAN'T LOSE!! THANK YOU SAM AND SHANE FOR FINDING THE PERFECT VEHICLE FOR ME, AS ALWAYS! YOU FIND IT BEFORE I KNOW IT EXISTS. IT'S AS IF I WISHED IT INTO EXISTENCE! HIGHLY RECOMMEND!!!!!!! More

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We had an outstanding experience buying our new 2024 Ford Expedition. Our salesman Billy Budd went above and beyond to answer all of our questions and made the process simple, fast and on point. Thanks Billy Expedition. Our salesman Billy Budd went above and beyond to answer all of our questions and made the process simple, fast and on point. Thanks Billy Budd for all you do!! More

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Buying a car here is always so easy. I trust Billy Budd with every step. I love my new escape! I trust Billy Budd with every step. I love my new escape! More

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Just bought another car from, Gary Yeomans Ford and Billy Budd. Everything was delivered as promised and prompt! Budd. Everything was delivered as promised and prompt! More

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We have been dealing with Billy Budd for 30 plus years. This dealership and Billy make it a home run!! it is always an easy process buying a truck This dealership and Billy make it a home run!! it is always an easy process buying a truck More

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Took advantage of 2 people on Social Security. Do everything in your power to know the price of the vehicle BEFORE you get in the finance office because they fudge the numbers. The got me for $60 Do everything in your power to know the price of the vehicle BEFORE you get in the finance office because they fudge the numbers. The got me for $6000 more than I was willing to pay. My bad that I did not read all the 50 papers they sped through at me. Buyer Beware!!! More

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Patrick, thank you so much for being so knowledgeable and helpful! He made this the easiest car buying experience! helpful! He made this the easiest car buying experience! More

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Nicholas Siedelhofer was Amazing. Can ask more from a sales rep. Very low pressure and very educational. Can ask more from a sales rep. Very low pressure and very educational. More

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Larry was great! I appreciate his help! I recommend the dealership to any and everyone in the market I appreciate his help! I recommend the dealership to any and everyone in the market More

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