Samantha Seyavong
Samantha Seyavong at Grubbs INFINITI

Samantha Seyavong

Service Advisor

Grubbs INFINITI

1500 E State Hwy 114
Grapevine, TX 76051

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20 Reviews
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20 Reviews

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20 Reviews of Samantha Seyavong

October 01, 2025

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Employee Rating

Great customer experience & knowledgeable service advisors = repeat customer here! Many kudos to a great team! More

by C Newman, III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alvarado , Luke Snowden

March 13, 2025

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Employee Rating

Always responsive, courteous and focused on complete satisfaction. Always a great experience. Plus they have a great waiting area. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2024

Dealership Rating
Employee Rating

Welcomed by Robby when entered the service bay. Checked in, facility cool, clean, and comfortable. Various channels on the TV, refreshments. Robby kept me informed, service was efficient, car was More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Prudencio, Ashley Zuniga , Robby de Veer

April 11, 2022

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Employee Rating

Wonderful services received by Samantha. She's a great service Rep & will definitely use her anytime. Above & Beyond svc Representative More

by glidifound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JOHN OMOTOLA

Apr 18, 2022

Grubbs INFINITI responded

Thank you for choosing Grubbs and allowing our team to help!

March 21, 2022

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Employee Rating

I had a great experience at Grubbs Infiniti Grapevine. The facility is very nice and my Service Rep was very kind and professional. More

by twylawebbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2022

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Employee Rating

Service department / team was prompt and provided timely feedback regarding the status of my vehicle. More

by Hdewayne357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 08, 2022

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Employee Rating

Samantha was wonderful!!!! She was emphatic and compassionate because I was there the day the system went down. I was there 3 hours. She jumped through hoops to get the part ordered and everything More

by Jleahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Jleahy responded

Samantha was wonderful!!!! She was emphatic and compassionate because I was there the day the system went down. I was there 3 hours. She jumped through hoops to get the part ordered and everything was taken care of the next day. Awesome service.

Feb 08, 2022

Jleahy responded

See above

February 03, 2022

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Employee Rating

Amazing experience! Everyone from the porter to the cashier was perfect! I will always bring my car here for service More

by jade_snell09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 24, 2022

Dealership Rating
Employee Rating

Samantha was beyond amazing. The first two encounters I had with this dealership's sales and service departments almost made me not want to come back, but she has redeemed my loyalty. She made our experien More

by Keisha.l.diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 23, 2022

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Employee Rating

My rating: 1-10 is 20+++ with this dealership! Both Samantha and Ashley could not have gone above and beyond to insure my satisfaction with upmost professionalism! Every time I have dealt with this d More

by lwagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Zuniga, Medly Chavero

1

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