Sandie Owen | Page 10

Sandie Owen and Travis Gilbert are great at getting the job done and me in a new truck job done and me in a new truck More

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I visited Auto Park Ford 8 months ago on my bicycle. Some salesmen would probably not have given me the time of day. Jose not only took the time to show me the new Mach-E, but he also let me sit in it Some salesmen would probably not have given me the time of day. Jose not only took the time to show me the new Mach-E, but he also let me sit in it, try out the controls and answered several questions I had. The wife and I visited again (with the car) two days ago and looked at the Mach-E's that were in stock. Jose was now in the service department, so we spoke with Sandie. We started the process to purchase one. Yesterday we drove it home. On the visit two days ago, the three of could not figure out how to make the A/C work. It was my mistake by not pressing the brake as I pushed the start button. That was different than my old car. Second visit we figured it out and it froze us out of there in seconds. Sandie apologized, not realizing that in our current car it was not necessary. The only negative was that Sandie was also dealing with a customer that kept returning and flip flopping: BUY: Yes?, No?, Yes?, No?. That made our two visits longer than they would have been. She was very nice and apologized again for the other customer. It was not a big deal as we are retired. She was very knowledgeable and answered all our questions. Before we drove off, she went through more information than I could remember and explained all the functions on the touchscreen. This is the first time in 50 years of driving that I left a dealership with a smile. They gave me a fair amount for my trade, did not try to pressure me into buying extras, and the best part, 48 months zero interest. zero down. We will leave our down payment money in the bank. We usually keep a car 10+ years, but when we need to purchase again, Auto Park Ford will be our first stop. I would uhh, will recommend them to anyone that asks. More

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Very pleased with the help I received at Auto Park Ford! They made sure I found something I was happy in. I will always recommend them to anyone searching for a new vehicle! They made sure I found something I was happy in. I will always recommend them to anyone searching for a new vehicle! More

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Sandie was very helpful with this whole process. I was able to sign everything digital and my husband picked it up for me. I was able to sign everything digital and my husband picked it up for me. More

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Working with Sandie was great! Kept me up to date with my truck order from beginning to end!! Kept me up to date with my truck order from beginning to end!! More

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Auto Park Ford takes Care of their customers. I had a few issues that were corrected immediately. Thanks Auto Park. I had a few issues that were corrected immediately. Thanks Auto Park. More

by GSHOPPELL Verified Customer Verified Customer

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This was our first time at Auto Park Ford in Sturgis. Everyone from start to finish made my wife and I feel welcome and comfortable. It was truly a pleasure working with our sales person Sandie. This was Everyone from start to finish made my wife and I feel welcome and comfortable. It was truly a pleasure working with our sales person Sandie. This was our first time at this dealership, but won't be our last. When we are looking for our next Ford, there will be no hesitation to work with Auto Park Ford. Thank you again, Sandie, Kelsee, John, & Andrew for making the car buying experience what it should be "Exciting" NOT "Painful & Dreadful". A excellent model of how a dealership should be operated! It was well worth our 2 hour drive to receive this kind of experience 🤗. Thanks Again, Scott & Laura Y More

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I am so glad that they worked with me and I am looking forward to good times ahead with my new 2016 Jeep.Thank you all so much.Sincerly Gail.L. forward to good times ahead with my new 2016 Jeep.Thank you all so much.Sincerly Gail.L. More

by glgracenhoofs Verified Customer Verified Customer

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Very accommodating, sandie was more than willing to work with me to get what I wanted and for the right price, and made sure I understood everything. with me to get what I wanted and for the right price, and made sure I understood everything. More

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This was my first experience with this dealership. Sandi and everyone was so very helpful. They also share some helpful advise for the future. Thank you Sandi and everyone was so very helpful. They also share some helpful advise for the future. Thank you More

by ldiekman Verified Customer Verified Customer

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