Sandie Owen | Page 55

Great business I went to Ford dealership to finally get myself a truck, I had a set monthly payment and they got close to it without no money down. Auto park Ford is I went to Ford dealership to finally get myself a truck, I had a set monthly payment and they got close to it without no money down. Auto park Ford is just a great business and all the employees are really nice. More

by Clayton23 Verified Customer Verified Customer

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Excellent My overall experience at auto park ford was excellent, Sandie Owen's and the staff where very helpful and answered all my questions!! I give them 5 st My overall experience at auto park ford was excellent, Sandie Owen's and the staff where very helpful and answered all my questions!! I give them 5 stars More

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Family Sandie and the staff at Auto Park Ford really treat you like family with their strait forward no pressure approach to getting you into a vehicle that Sandie and the staff at Auto Park Ford really treat you like family with their strait forward no pressure approach to getting you into a vehicle that meets your wants and needs. Give Sandie a call. More

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Have my New Escape Thank you Sandie Owen,Tanya Lewis,Andrew Edger, Amy Mueller and Moe Reeves for helping us with our Escape! Thank you for making it fun and easy! Thank you Sandie Owen,Tanya Lewis,Andrew Edger, Amy Mueller and Moe Reeves for helping us with our Escape! Thank you for making it fun and easy! More

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Very satisfied!! I’ve been going to Sandie for years and no complaints . Love this dealership, very good at what they do . The finance dept is awesome too , they will I’ve been going to Sandie for years and no complaints . Love this dealership, very good at what they do . The finance dept is awesome too , they will find you a good rate. Thank you all for all you do and for the new vehicle. More

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Unprofessional Time to put this out there so hopefully I save someone the same experience that I have been through. At the end of December Ron and I mad a decision t Time to put this out there so hopefully I save someone the same experience that I have been through. At the end of December Ron and I mad a decision to buy a new to us car. After a lot of research we decided to stay more local and we went to Auto Park ford in Sturgis Mi. We found a 2017 Ford Escape. The night we drove it home we noticed it pulling to the right. The next morning I call when they opened and told them and we also noticed that it was dirty inside after we where told they had cleaned and did a check on everything. We where told to bring it back right away. We went back on monday. They test drove it and said there was nothing going on with it that it was the roads. The car was loud and still pulled when we left. We also payed for a hitch package to be in stalled. A couple weeks later I took the car in to have the hitch put on. When I looked at the hitch they had cut it out crooked and uncentered. At this point Ron called and took the car in to be looked at. When Ron got there the head mechanic Rick took him on a test drive where he got in Ron’s face telling him there was nothing wrong with the car!!! Ron told him to get out of his face. Rick yelled in his face “what are you going to do about it???” Ron drove back to ford told them and called the police and waited. Nothing was done. Rick still works there!! They ordered a new piece of the bumper to be replaced and when they got it I took it back and they redid it. It still is off centered. I talked to the General manager Brent about it pulling to the right. He checked the alignment and said it was good. They said one of the tires where chattered a little but that was no big deal.Brent also measured the tires and they measured at a three. He also told me that if I wasn’t happy with them I could go to a different Ford dealer!! He told me this few times! I said that you would think you would want to make this right. I left and called Jorden Ford of Mishawaka. When I got to Jorden Ford we talked and I told them about the back right tire and we went on a test drive. He could not believe how loud it was. He said that he couldn’t even tell if there was other noises because the tire was so loud. He measured them and the tires measured at a 2- 4 a new tire measures at a 9-10 anything under a five the dealer normally replaces the tires when they get them. So I ended up buy 4 new tires payed for A balance and alignment. 1241.79. Today I went back to Auto Park Ford and was told they will not pay for any of it. Brent said the we never even talked about the tires. I always thought that the alignment had to do with the tires and that if you talked about a chatter tire that was about the tires. So people be ware!!! Do not go to Auto Park Ford. They do not make thing that are wrong right. And they let the employs treat their costumers unprofessional because as Brent said. Rick is passionate about his job!!! Well my Husband is passion about the safety of his wife!!! More

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Purchase of new auto Sandie Owen was fantastic to work with. I got everything I needed, wanted and more. Sandie and her assistant made sure purchasing my Ford was an awes Sandie Owen was fantastic to work with. I got everything I needed, wanted and more. Sandie and her assistant made sure purchasing my Ford was an awesome experience. I would definitely work with them again. 😀👍 More

by MJ21151 Verified Customer Verified Customer

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3 Years happy Just received our 3 year anniversary phone call from Sandy congratulating us on our Ford Edge purchase from 2016. That is a Great Sales person! I've g Just received our 3 year anniversary phone call from Sandy congratulating us on our Ford Edge purchase from 2016. That is a Great Sales person! I've gotten Birthday cards and phone calls. Always keeps Sturgis Auto Park Ford in mind for our next purchase. We had a great buying experience and We recommend Sandy Owen All the way! More

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Great Experience The team was professional and caring making our buying experience very positive. We had a blast with Sandy and Tanya! Thank you ! We love our new The team was professional and caring making our buying experience very positive. We had a blast with Sandy and Tanya! Thank you ! We love our new Escape. More

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Great place, great people! This dealer has a great selection of vehicles. Everyone was kind, courteous, and helpful. We have found them to have the best price for the our new tr This dealer has a great selection of vehicles. Everyone was kind, courteous, and helpful. We have found them to have the best price for the our new truck We will definitely be looking to them in the future. More

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