Santiago Lopez
Santiago Lopez at Jaguar Land Rover Rancho Mirage

Santiago Lopez

Customer Experience Coordinator

Jaguar Land Rover Rancho Mirage

71377 CA-111
Rancho Mirage, CA 92270

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Santiago Lopez

July 03, 2026

Dealership Rating
Employee Rating

My purchase experience with Brandon was completely painless. He was very knowledgeable in the models I was interested in and provided detailed information on them which enabled me to select the vehic More

by vmorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2026

Jaguar Land Rover Rancho Mirage responded

Delighted that Brandon provided detailed insights on your new Jaguar F-PACE so you could choose the right fit for your lifestyle. We’re pleased the process was smooth and that his attention ensured your complete satisfaction. Thank you for recommending our team.

June 22, 2026

Dealership Rating
Employee Rating

This was an amazing experience. We needed a carr fast and cody our sales representative delivered within two days. I had brought our jaguare in for repairs that ended up beiing mor More

by nickryan717Winston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Jaguar Land Rover Rancho Mirage responded

Nick, thank you for your wonderful review. We're thrilled to hear that Cody provided such an exceptional experience during a challenging situation. When unexpected repairs led you to explore a new vehicle, we're glad Cody was able to quickly arrange a test drive, assist with financing, and help you find the right vehicle within just a few days. Thank you for choosing JLR Rancho Mirage, and we're honored to hear this was your best car-buying experience ever. Enjoy your new vehicle!

June 19, 2026

Dealership Rating
Employee Rating

Courteous thorough communication was good via iPhone and also my telephone period period That’s all I have to say anything else you need you’ll have to find it elsewhere More

by docjodyps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dutton, Ivan Lara

Jun 19, 2026

Jaguar Land Rover Rancho Mirage responded

We’re glad our team provided the courteous and thorough communication you appreciated both via iPhone and telephone during your LR4 service. Thank you for the perfect rating and for trusting us with your Land Rover.

June 10, 2026

Dealership Rating
Employee Rating

Best dealership, I have ever worked with. Very easy going process in buying the car. More

by 1800gumby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Jaguar Land Rover Rancho Mirage responded

Thank you for your review. We're thrilled to hear you had such a positive experience at Land Rover Rancho Mirage. Making the vehicle purchase process straightforward, transparent, and enjoyable is always our goal. We appreciate your kind words and are honored to be the best dealership you've worked with. Enjoy your new vehicle, and we look forward to serving you again in the future.

June 01, 2026

Dealership Rating
Employee Rating

Thanks to Ivan he was able to get a much better hourly rate for my service recently and I must say I have been thoroughly satisfied with all the friendly and knowledgeable staff here. Keep up the good More

by robertlabianca92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Lara

Jun 02, 2026

Jaguar Land Rover Rancho Mirage responded

Thank you, Robert, for your 5-star review of Jaguar Land Rover Rancho Mirage. We're delighted to hear that Ivan was able to assist with your recent service visit and that you've consistently had positive experiences with our friendly and knowledgeable team. Providing exceptional customer care, transparent service, and a premium ownership experience is what we strive for every day. We truly appreciate your support and kind words, and we look forward to serving you again in Rancho Mirage.

May 30, 2026

Dealership Rating
Employee Rating

This dealership has the best people, in service, sales, and finance. Everybody is helpful, caring, and knowledgeable. More

by staci_oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dutton, Samuel Zuniga

Jun 02, 2026

Jaguar Land Rover Rancho Mirage responded

Thank you for your 5-star review of Jaguar Land Rover Rancho Mirage. We're delighted to hear that our service, sales, and finance teams all contributed to such a positive experience. Providing knowledgeable, caring, and helpful customer service at every step of the ownership journey is what we strive for every day. We truly appreciate your kind words and look forward to serving you again in Rancho Mirage!

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