Santina Gordany

My experience here was great. Staff was friendly and very helpful. Have a variety of vehicles Staff was friendly and very helpful. Have a variety of vehicles More

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The vehicle was has described and staff was helpful and friendly. I would recommend visiting Purdy Hyundai if looking for a vehicle. friendly. I would recommend visiting Purdy Hyundai if looking for a vehicle. More

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Santina helped us to get to desired price. Loved the dealer ship Loved the dealer Loved the dealer ship Loved the dealer More

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Misleading pricing and trade-in promises I had a very disappointing and unprofessional experience with Purdy Hyundai on September 7–8, 2026. The vehicle’s original sales price was $25,500. On Septembe disappointing and unprofessional experience with Purdy Hyundai on September 7–8, 2026. The vehicle’s original sales price was $25,500. On September 7, both the salesperson and finance manager guaranteed me a reduced price of $25,000 before any further negotiation. They also guaranteed that the $498 documentation fee would be removed. I was told they would give me $19,000 for my trade-in, with the possibility of increasing it to $20,000 with the general manager’s approval. Before I left that first day, the finance manager specifically told me, “Don’t worry, we are not the kind of dealership that would tell you one price and then go back on it later.” Before I returned the next day, the salesperson texted me that the general manager had approved a sales price of $21,458. However, when I arrived, I was presented with the original $25,500 price, no discount, and a trade-in offer of only $17,000. This was completely different from what I had been promised in person and told over text. When I showed them the text messages and explained these discrepancies, I was told they did not remember the full conversation. I repeatedly asked to speak directly with a manager, but no manager came out. After leaving, I called and specifically requested a manager, yet I was redirected to the same salesperson and told every manager was busy. Based on my experience, I felt misled simply to get me back into the dealership. The worst part was being reassured that they would not quote one price and later go back on it—only for that to be exactly what happened. The lack of transparency, accountability, and direct communication from management was extremely unprofessional. I would not recommend this dealership unless you are willing to be lied to, deceived, and have your time wasted all for the possibility of making a sale. More

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Santina and Purdy Hyundai were wonderful and one of the easiest and pleasant buying experiences we’ve ever had easiest and pleasant buying experiences we’ve ever had More

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