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Santos Cruzado
Refer Me
28 Reviews
I was born in Springfield, raised in Framingham, and currently reside in Worcester with my wife Mary and two daughters, Milena and Angelica, plus two dogs Wimpy and Max. Since graduating Framingham South High School in 1987, and ITT Technical Institute in 1988, I have been a paperboy, groundskeeper, baker, waiter, bartender, furniture salesman, bank teller, and US Army Reservist. In 1992 I started in the automobile business working in all aspects of the business including as a Salesperson, Inventory Manager, Truck Manager, F&I Manager, and Sales Manager. I’ve applied my past experiences to my current role in the most successful Business Development Center (BDC) in the country. I am bilingual and speak and write Spanish fluently. After wearing so many different hats in this business, I can relate to any situation you may be in and I’m ready to help! In my spare time, I am an avid sports fan who loves to travel and share time with friends & family.
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28 Reviews of Santos Cruzado
January 02, 2024
Ali K. at Imperial Ford is the only person my husband and I will buy a vehicle from. He is knowledgeable, kind and will work with you to get the best deal p at Imperial Ford is the only person my husband and I will buy a vehicle from. He is knowledgeable, kind and will work with you to get the best deal possible. We have purchased 6+ cars from him over the last few years and each experience has been better than the last! Ahmed M. In finance made the buying process smooth and simple. He was helpful and worked hard to get us the best rate. These guys really are the best at what they do!! More
by Agross1105
Other Employees Tagged: Ali Kehail , Ahmed M.
Helpful 
March 22, 2022
Dean Childs went above and beyond to make sure my girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He girlfriend and I were happy. This was our first time buying a personal vehicle from Imperial Ford. It was also our first time purchasing a Truck. He was very considerate, easy to work with and didn’t give us a hard time at all. I would highly recommend anyone in need of a vehicle to reach out to Dean. He’s the best! More
by Tanner G
Other Employees Tagged: Dean Childs, Dave Cross, Michael Falco , Michael DiMella
February 02, 2022
This was the best experience Buying a car. I highly recommend Ali Kehail ,He was Honest and straight forward and will definitely return. recommend Ali Kehail ,He was Honest and straight forward and will definitely return. More
by BH
Other Employees Tagged: Ali Kehail, Bob Pierce , Michael DiMella
January 03, 2022
Ali was wonderfull! Very knowledgeable,all of our questions and made the whole process enjoyable. questions and made the whole process enjoyable. More
by K.omillis
Other Employees Tagged: Ali Kehail , Michael DiMella
December 03, 2021
It was nice not to be pressured into evenlooking at It was nice not to be pressured into even looking at something I wasn't interested in. Ali was honest, a straight-shooter and a salesman I would rec It was nice not to be pressured into even looking at something I wasn't interested in. Ali was honest, a straight-shooter and a salesman I would recommend to a good friend. I've always had good experience with the service departme as well, which is a big part of my decision to continue to purchase my vehicles as Imperial., More
by RS_Worcester
Other Employees Tagged: Ali Kehail , Michael DiMella
August 04, 2021
This was a great experience.This was one of the greatest car buying experience I have had. Ali kehail made the experience very easy and he was very helpful. I Would recommend him to anyone. car buying experience I have had. Ali kehail made the experience very easy and he was very helpful. I Would recommend him to anyone. More
by Rjanson
Other Employees Tagged: Ali Kehail, Bob Pierce , Michael DiMella
June 14, 2021
I found a car on their website, and unfortunately it was not available. Lynda helped me locate a similar model. Very nice and friendly. The financing was a bit bumpy, the first Associate I work with coul not available. Lynda helped me locate a similar model. Very nice and friendly. The financing was a bit bumpy, the first Associate I work with could have done a much better job explaining the Add-On costs, I was surprised by the final number. Worked with Bob in finance and he was able to iron out the details. Apparently, I purchased on a Very busy weekend. Suggestions for improvement: Check list of some sort to ensure customer has received all follow -up More
by Nancy
Other Employees Tagged: Bob Pierce, Lynda Glassey
May 29, 2021
Ali kehail was fantastic, he was helpfull and very honest, Im feeling lucky because Ali Was my Sales man, this is was the second car I bought it from Ali, and if i want to buy another car in the futur honest, Im feeling lucky because Ali Was my Sales man, this is was the second car I bought it from Ali, and if i want to buy another car in the future I Will go to Ali absolutely. More
by Millville
Other Employees Tagged: Ali Kehail , Michael DiMella
May 29, 2021
Ali Kehail was our salesman .He took care of us .He was Ali Kehail was our salesman .He took care of us . He was very helpful and answered all our questions. I will come back again for sure. Ali Kehail was our salesman .He took care of us . He was very helpful and answered all our questions. I will come back again for sure. More
by Douglas
Other Employees Tagged: Ali Kehail , Michael DiMella
April 28, 2021
Great experience Ali was very helpful and he was able to Great experience Ali was very helpful and he was able to guide us to the right purchasing decision. It was a great experience.and we certainly will Great experience Ali was very helpful and he was able to guide us to the right purchasing decision. It was a great experience.and we certainly will return another car. More
by Ac_Upton
Other Employees Tagged: Ali Kehail , Michael DiMella
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