Santos M.
Santos M. at Vision Nissan of Webster
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Santos M. | Page 17

Senior Service Advisor

Vision Nissan of Webster

785 Ridge Road
Webster, NY 14580

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4.7
187 Reviews
4.7

187 Reviews

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187 Reviews of Santos M.

August 05, 2021

Dealership Rating
Employee Rating

Asked for a minor problem to be addressed with routine oil change. But it wasn’t mentioned when I picked up my car. Otherwise all ok. More

by BETHSMH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 04, 2021

Dealership Rating
Employee Rating

Kristain and Kristina are fabulous. There customer service is unmatched.These 2 ladies always make my visit easy and great customer follow up after words. 👍👍 More

by GSCIARRATTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cristina V. , Joe A., Anthony Alicea, Dave Altman, Sergio Colon, Dennis Langston

August 02, 2021

Dealership Rating
Employee Rating

Wonderful customer service by phone. On time when I came in . The car was ready on time. All was explained to me I will come back . More

by ORNAK02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby McMullen, Cristina V. , Joe A., Anthony Alicea, Dave Altman, Sergio Colon, Dennis Langston

July 26, 2021

Dealership Rating
Employee Rating

Worst experience I have had buying and having service done at your dealership. Will not or recommend anyone to your dealership in the future, never! More

by KAREN.M.JOHNSON
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andy H. , John F., Michelle P.

July 26, 2021

Dealership Rating
Employee Rating

Took my truck in for service, with check engine light on. Was tolda temp gage needed to be replaced. Check engine light is still on. So frustrating! More

by ARADOGNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Cristina V.

June 30, 2021

Dealership Rating
Employee Rating

Cristina is very rude and sarcastic. Every time I call to schedule an appt. she has a sarcastic remark to make. Also Nissan is very expensive, went in to get an oil change, they informed me that I needed to More

by ANONYMOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Cristina V.

June 22, 2021

Dealership Rating
Employee Rating

Excellent on time and professional service will definitely return when additional service needed. More

by JOHN.W.ST.PETER
Recommend Dealer
Yes

June 18, 2021

Dealership Rating
Employee Rating

The manager that took my car in I don't trust him. He also need to learn how to talk to people.He think people are dumb when it come to cars.Common sense goes a long ways.He told me I need shocks. i took More

by GERMANY179
Friendliness
Price
Recommend Dealer
No

June 15, 2021

Dealership Rating
Employee Rating

I had an amazing experience with this dealership and team. I highly recommend them they did excellence service with not only my car but customer service as well! More

by WAGNERJILLIAN5691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cristina V. , Joe A., Anthony Alicea, Dave Altman, Sergio Colon, Dennis Langston

May 27, 2021

Dealership Rating
Employee Rating

I have been to the vision Nissan in Webster several times and had good experience with the sakes people but the last time I needed service is was not a great experience with Chris More

by SJMAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy H., Cristina V.

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