Sara is a great service advisor.
She was very helpful scheduling my appointment and greeted me promptly upon arrival. She kept me informed about my service during the visit and walke
She was very helpful scheduling my appointment and greeted me promptly upon arrival. She kept me informed about my service during the visit and walked me to my car after the service was completed.
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by T.ALAN.SCARBROUGH
Verified Customer
Verified Customer
May 29, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for taking the time to share your feedback with us. We're glad to hear that Sara provided you with excellent service during your visit. We appreciate your kind words and hope to see you again at Sam Boswell Honda Gadsden for your future automotive needs.
Sincerely, the Team at Sam Boswell Honda Gadsden
The service was very good and they kept me informed of
the time line when my truck would be ready
the time line when my truck would be ready
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by LMM1465
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for the 5-star rating! We're delighted to hear that you had a positive experience with our service team at Sam Boswell Honda Gadsden. Keeping our customers informed and satisfied is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future.
Sincerely, the Team at Sam Boswell Honda Gadsden
Good experience.
Very professional through out the whole process. Very timely as well. Very pleased
Very professional through out the whole process. Very timely as well. Very pleased
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by Tommystanley
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for sharing your experience with Sam Boswell Honda Gadsden. We're thrilled to hear that you found our team professional, timely, and pleasing to work with. We appreciate your kind words and look forward to serving you again in the future. Safe travels!
Sincerely, the Team at Sam Boswell Honda Gadsden
I took in my Honda Pilot for the 30,000 miles checkup.
I was pleasantly surprised how quickly this was completed. Sara was very nice and explained what was done to my car and then I was on my way!
I was pleasantly surprised how quickly this was completed. Sara was very nice and explained what was done to my car and then I was on my way!
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by KDRRB
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with Sara during your 30,000-mile checkup at Sam Boswell Honda Gadsden. We're glad we could provide you with efficient service and clear explanations. Please don't hesitate to reach out if you have any more automotive needs in the future. Drive safely!
Sincerely, the Team at Sam Boswell Honda Gadsden
They are quick and honest.
They will show you what needs done or replaced and not leave you guessing if it really needed done.
They will show you what needs done or replaced and not leave you guessing if it really needed done.
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by JDBROWN9457
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for your kind words! We always strive to provide transparent and efficient service at Sam Boswell Honda Gadsden. We appreciate your trust in our team and look forward to assisting you again in the future.
Sincerely, the Team at Sam Boswell Honda Gadsden
Will never buy from again.
Warranty I bought extra refused to fix car with under 8 months of ownership
Warranty I bought extra refused to fix car with under 8 months of ownership
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by Bradical32
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2024 -
Sam Boswell Honda of Gadsden responded
We're disappointed to hear about your experience. Please reach out to us at Sam Boswell Honda Gadsden so we can further assist you with your concerns. Thank you for bringing this to our attention.
Sincerely, the Team at Sam Boswell Honda Gadsden
I had my daughter’s Pilot towed to Boswell Honda because
it would not start, plus she lost her keys. The service staff ordered new keys, found what the problem was and fixed, while also identifying as few
it would not start, plus she lost her keys. The service staff ordered new keys, found what the problem was and fixed, while also identifying as few other items that needed to be prepared. The staff went above and beyond, cleaning and detailing the car. My daughter was thrilled, and as the mom living in AZ, I was so thankful for the exceptional care and service they provided. Thanks to everyone at Boswell. If I lived in AL, I sure know where I would take my Honda.
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by WhiteMountainsAZ
Service Price Transparency
May 21, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for the kind words! We are thrilled to hear about your positive experience with Sam Boswell Honda Gadsden. Our team is committed to providing exceptional care and service, and we are glad we could assist with your daughter's Pilot, even going above and beyond to clean and detail the car. Should you ever find yourself in Alabama, we would be honored to have you as part of our Sam Boswell family. Thank you for choosing us!
Sincerely, the Team at Sam Boswell Honda Gadsden
Always a great experience with the team at Sam Boswell
Honda. Staff is very knowledgeable and communicates service needs very clearly with customers.
Honda. Staff is very knowledgeable and communicates service needs very clearly with customers.
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by RE
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for your kind words! We're thrilled to hear that you had a great experience with our knowledgeable staff. Clear communication is essential, and we're glad we could meet your service needs effectively. We look forward to serving you again at Sam Boswell Honda Gadsden in the future!
Sincerely, the Team at Sam Boswell Honda Gadsden
the service rep was friendly and helpful, waiting area
and bathrooms were clean and had a good fresh smell
and bathrooms were clean and had a good fresh smell
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by MIT3TAW
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you so much for sharing your positive experience at Sam Boswell Honda Gadsden! We are thrilled to hear that our service rep was friendly and helpful. We take great pride in maintaining a clean and welcoming environment for our customers. We look forward to serving you again in the future!
Sincerely, the Team at Sam Boswell Honda Gadsden
Performed as promised.
Inventory seems greatly enhanced since change. In ownership from Tameron. I will come back.
Inventory seems greatly enhanced since change. In ownership from Tameron. I will come back.
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by williamwillard
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2024 -
Sam Boswell Honda of Gadsden responded
Thank you for taking the time to share your experience with us, William! We're glad to hear that you found our inventory enhanced since the ownership change from Tameron. We look forward to welcoming you back to Sam Boswell Honda Gadsden in the future!
Sincerely, the Team at Sam Boswell Honda Gadsden