Sara Williams
Sara Williams at Sam Boswell Honda of Gadsden

Sara Williams | Page 8

Service Writer

Sam Boswell Honda of Gadsden

550 E Meighan Blvd
Gadsden, AL 35903

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121 Reviews
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121 Reviews

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121 Reviews of Sara Williams

March 29, 2024

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Employee Rating

Steve Parrish was terrible to deal with. He actually yelled at me. I had a terrible experience. I would be happy to explain what happened to someone. It’s too long to type here. You won’t be More

by Angie.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joey Statum, Steve Parrish

Apr 02, 2024

Sam Boswell Honda of Gadsden responded

Angie, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, the Team at Sam Boswell Honda Gadsden

Apr 02, 2024

Angie.freeman responded

I would be happy too talk to you

March 29, 2024

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Employee Rating

Got me in on short notice. Friendly, courteous and knowledgeable. I will be a future customer. More

by JEANLINDA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Sam Boswell Honda of Gadsden responded

Jean, we appreciate you taking the time to leave Sam Boswell Honda Gadsden this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, the Team at Sam Boswell Honda Gadsden

March 29, 2024

Dealership Rating
Employee Rating

Great Great service, time lengthy, little disappointed because Tameron used to have biscuits there in the morning now you don't. But other than everything was great More

by dinglera
Recommend Dealer
Yes

Other Employees Tagged: Sara Williams

Apr 03, 2024

Sam Boswell Honda of Gadsden responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Sam Boswell Honda Gadsden

March 29, 2024

Dealership Rating
Employee Rating

I'm waiting for my hood rock deflector that was broken on wash to come in! More

by jmbrooks1955
Recommend Dealer
Yes

Other Employees Tagged: Sara Williams

March 27, 2024

Dealership Rating
Employee Rating

Sara was Super - a great employee! ! Great service! She was very courteous, cooperative, and helpful! More

by rfriery9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review! We are very happy to hear that Sara could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 25, 2024

Dealership Rating
Employee Rating

Need more than a few sentences Need more than a few sentences Need more than a few sentences More

by NURSEANGIE0069
Recommend Dealer
No

Other Employees Tagged: Sara Williams

Mar 27, 2024

Sam Boswell Honda of Gadsden responded

We're sorry to hear about your negative experience. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, the Team at Sam Boswell Honda Gadsden

March 25, 2024

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Employee Rating

When I expressed to her that I feel like they were wrong about the issue with my pilot, she just kind of blew it off and said well that's all they could do. I'm extremely unsatisfied with the entire service More

by dcnatty
Recommend Dealer
No

Other Employees Tagged: Sara Williams

March 23, 2024

Dealership Rating
Employee Rating

After two other visits with my car issue, it was finally corrected. Thank you again More

by LRC-717
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Coheley

Mar 27, 2024

Sam Boswell Honda of Gadsden responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 23, 2024

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Employee Rating

Sara is always super helpful and kind! She always gets me taken care of in a timely manner! More

by KELSEY.M.HARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Sam Boswell Honda of Gadsden responded

Thank you for leaving us this great review, Kelsey! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, the Team at Sam Boswell Honda Gadsden

March 21, 2024

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Employee Rating

Sarah was very friendly and helpful. It took longer than I expected. when I called to inquire about my oil change no one told me that I have synthetic oil which means I can drive more mi More

by Caseydrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2024

Sam Boswell Honda of Gadsden responded

Thank you for your feedback, Casey. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, the Team at Sam Boswell Honda Gadsden

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