Sarah Baxter
Sarah Baxter at Ken Garff Hyundai Southtowne

Sarah Baxter

Service Advisor

Ken Garff Hyundai Southtowne

10770 S Auto Mall Dr
Sandy, UT 84070

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4.3
28 Reviews
4.3

28 Reviews

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28 Reviews of Sarah Baxter

October 03, 2025

Dealership Rating
Employee Rating

Courteous people On time repairs Clean waiting room Responsive to customer needs They do what they say they are going to do More

by Wiljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Oct 08, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 30, 2025

Dealership Rating
Employee Rating

Professional, courteous, and thorough. I was very pleased with the visit, and the discussion after completion. More

by rps5948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Oct 08, 2025

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 25, 2025

Dealership Rating
Employee Rating

I am confident I get great service when I bring my car in for service. More

by payne.lynnette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

September 25, 2025

Dealership Rating
Employee Rating

I am confident I get great service when I bring my car in for service. More

by payne.lynnette1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Sep 26, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 16, 2025

Dealership Rating
Employee Rating

good service both personnel and shop expertise. Explanations were performed satisfactorily. nice waiting room, clean. More

by hansenlbec
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 13, 2025

Dealership Rating
Employee Rating

I don’t get the car i look , but the guys find I other very nice car fits my necessity More

by RP_CAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 12, 2025

Dealership Rating
Employee Rating

My appointment was coincidentally a very busy day for your service department. However, everything went very smoothly and my oil change was only a handful of minutes longer than a quieter day. Great More

by Pleased Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Sep 19, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 12, 2025

Dealership Rating
Employee Rating

I brought my car in for two recalls, and they broke my headlights and refused to fix them. More

by sara.nybo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Skyler Allen

Sep 15, 2025

Ken Garff Hyundai Southtowne responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Kyle Harden, Service Manager, kharden@kengarff.com

September 12, 2025

Dealership Rating
Employee Rating

Everyone is always very helpful, my husband recently passed and they have helped me take care of my vehicle, no matter how insignificant the problem! They are always very respectful! More

by KRRITCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Mortensen, Skyler Allen

Sep 19, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback, and so glad to hear that you found our team helpful. Take care!

September 11, 2025

Dealership Rating
Employee Rating

Very courteous and professional. They accommodated me with their schedule to fit my timeline! I will definitely recommend them to anyone! More

by noemail_9316851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Sep 19, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

1

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