Sarah Brittis | Page 4

Fantastic as usual. I wouldn’t trust our service to any other dealer. Thank you! I wouldn’t trust our service to any other dealer. Thank you! More

by RAMSEYJAMESBSF Verified Customer Verified Customer

Report | Print

Great service. They keep me well informed about the car and its problems. Sarah was terrific! Thank you, again for your great service. You went above and beyon They keep me well informed about the car and its problems. Sarah was terrific! Thank you, again for your great service. You went above and beyond. More

by johnb.payne Verified Customer Verified Customer

Report | Print

Walking into this, I expected the usual run-of-the-mill car buying experience, but what I got was something extraordinary. From the first moment I connected with Julia, it was clear I was in good hands. Sh car buying experience, but what I got was something extraordinary. From the first moment I connected with Julia, it was clear I was in good hands. She wasn’t just fast and responsive—she was a master of her craft. Every question I had was met with detailed, thoughtful answers, and she made the whole process smooth and easy. Julia closed the deal through text messages alone, which is practically unheard of. Her efficiency and professionalism were truly impressive, making the entire experience feel personalized and stress-free. When I arrived, Keith was ready to help me with the test drive and paperwork. He made the process seamless, and his easygoing nature turned what could have been a tedious chore into a pleasant experience. Keith was the kind of person who made you feel comfortable and confident in your decisions. Frank, the manager, was nothing short of wonderful. While I waited for the wire transfer to clear, he went out of his way to entertain me with stories from his good old days in New Jersey. His warmth and humor made the hours pass quickly. And in a gesture that was both kind and unexpected, he offered me a car to take me to lunch while I waited—an act of generosity that’s rare in any business. The dealership’s inventory was also a sight to behold. Even though I was there to buy a used BMW, I was captivated by their collection of Ferraris. The sheer beauty and power of those machines had me dreaming of the day I could come back and drive away in one of those Italian masterpieces. The reception staff deserves special mention for their hospitality. During my wait, they kept me energized with four double espressos, made to perfection by an espresso machine that could have been crafted by Italian artisans. And as if that wasn’t enough, I discovered an Italian biscotti in the glove box of my new car—almost as satisfying as finding a bottle of Wild Turkey. In the end, I was so thrilled with my new BMW that I drove it 300 miles nonstop to Los Angeles. It was a drive that I’ll remember for a long time, thanks to the incredible people at the dealership who made the whole experience unforgettable. If this is how they treat someone buying a used BMW, I can only imagine the red-carpet treatment when I return for a Ferrari one day. More

by dimitry1 Verified Customer Verified Customer

Report | Print

Car was returned the way it was sent (clean and detailed) , and everything was done the way it should be. Never a worry sending my cars to Silicon Valley Ferrari for service! , and everything was done the way it should be. Never a worry sending my cars to Silicon Valley Ferrari for service! More

by whswan Verified Customer Verified Customer

Report | Print

Their service is the best that I have received from any dealership, as I own many different cars., I have yet to find a dealership that provides better overall service, and the people at the dealership fro dealership, as I own many different cars., I have yet to find a dealership that provides better overall service, and the people at the dealership from the Manager down to the mechanics Are the best that I have experienced in my 55 years of vehicle ownership. More

Report | Print

My visit was a very pleasant experience. The staff was courteous and knowledgeable. The accommodations are superb as I was waiting for my car to be fixed. The staff was courteous and knowledgeable. The accommodations are superb as I was waiting for my car to be fixed. More

by SAEIDGHAFOURI Verified Customer Verified Customer

Report | Print