Sarah Cumming
Sarah Cumming at Patriot Buick GMC

Sarah Cumming | Page 18

Sales Manager

Patriot Buick GMC

933 E. Philadelphia Avenue
Boyertown, PA 19512

4.9
253 Reviews

Originally from West Orange, New Jersey. I moved to the wonderful state of Pennsylvania while attending East Stroudsburg University for my undergraduate! Simultaneously, I began working with a recruiting company. After gaining experience in the Sales/Recruiting field, I fell in love with the car business and couldn't think of anything I would rather do!!

4.9

253 Reviews

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Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

GM Mark of Excellence

GMC BUICK Certified

253 Reviews of Sarah Cumming

January 18, 2023

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Employee Rating

Very happy with the overall experience at Patriot and they have a very nice facility! Sarah and everyone were great! More

by baylisswoods
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Kellogg

January 16, 2023

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Quick courteous people helping me out and getting my car back on the road in no time More

by kdaywalt
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Landosca , Melissa Kellogg, Anthony Melasecca

January 08, 2023

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The best customer service I’ve had at any car dealership! Absolute class but also very friendly! More

by Helmman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Landosca, Lee Karycki, Ed Allwine , Melissa Kellogg, Traci Kennedy, Greg Oblak, Dylan Robertson, John Schmidt, Chad Helmer

January 07, 2023

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Friendly staff, clean facility and no pressure, yet responsive sales people that were very easy to work with More

by tmil249
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Landosca , Melissa Kellogg

January 07, 2023

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Great, I feel home when I go there. Everybody is great I deal with John the manager and Sara Cumming they're the best. I have nothing but nice and wonderful experience. Thank you More

by a.todaro1@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Kellogg

January 06, 2023

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Patriot should be the standard for customer service. Angela, Sara, Ben all great. I couldn’t be happier with the service and support. More

by Gulatic
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela and Ben both 5 star

January 06, 2023

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Patriot Buick GMC consistently provides Outstanding World Class Customer Service & Reliability. It is simply a pleasure to conduct business with this dealership. More

by clomnychuk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Kellogg, Angela Fry

January 03, 2023

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Employee Rating

Great people caring thoughtful deacated Knowledgeble helpful kind fun on time informed honest patient trustworthy More

by JRELLWANGR
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Allwine , Sarah

December 31, 2022

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They guys and gals at Patriot GMC always take care of me and my truck. The service is great and they are always willing to go that extra mile to make sure I am happy with my visit. More

by GREYWOLF3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Landosca , Melissa Kellogg

December 31, 2022

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Employee Rating

In typical used salesman fashion, I was misled on tires that would be installed . While I am grateful for the new tires on the vehicle they quoted the factory style tires and delivered a significantly chea More

by ortizgiovanni3
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Landosca , Melissa Kellogg

Dec 31, 2022

Patriot Buick GMC responded

I can only assume this is just another bullying tactic you're trying to deploy after multiple days of badgering my saleswoman. We did in fact show you multiple presentations in which tires were included in the deal at no charge to you. Furthermore, the tire brand was spelled out and disclosed on every presentation, as well as the final sales number sheet, which you signed. You also had the opportunity (at delivery) to NOT accept the NEW tires you signed off on as they were on the vehicle before you physically drove it home. That being said, we will not submit to the multiple threats you have levied at my saleswoman and the dealership in order for you to get more than what you originally asked for and were given. I offered you a way out of the deal if you were not satisfied with the BRAND NEW tires provided to you at no cost. You declined to return the vehicle and instead continued to badger management and your saleswoman. We went above and beyond for you, in fact, you only asked for 2 tires, but we gave you 4 new tires. We catered to your every demand PRIOR TO YOU TAKING DELIVERY. I take my reviews and clients' satisfaction seriously, however, baseless lies and bullying is not something I can control or remedy. Best of luck to you and have a HAPPY NEW YEAR. .

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