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Sarita Alzate

Overview Reviews (63) Inventory (379)

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Sarita Alzate

Service Administrator

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7

63 Reviews

Overview Reviews (63) Inventory (379)

Languages Spoken

Spanish

4.7

63 Reviews

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63 Reviews of Sarita Alzate

September 12, 2025

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Employee Rating

Excelente trabajo me enconto como me trataron tremenda atención al cliente excelente personas le doy un 100 atención al cliente excelente personas le doy un 100 More

by yankielcalvogomez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Sam Kelly, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso

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Sep 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

August 26, 2025

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Employee Rating

Professional from start to end , quick analysis and service . I will definitely use this dealer again. service . I will definitely use this dealer again. More

by WSILVESTRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Clive Wareham

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Aug 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

June 22, 2025

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Employee Rating

Very clean, customer service is amazing and very personable. Makes you feel your needs are met to satisfaction. personable. Makes you feel your needs are met to satisfaction. More

by berrizzy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd

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Jun 22, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

June 20, 2025

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Employee Rating

technician very good and also helpful to how to solve the problems. Thank you to problems. Thank you to More

by PASHOK34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso , Don’t know name

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Jun 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 11, 2025

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I’ve been leasing from this location for more than a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease and the bubbling popped. The dealer won’t replace there two panels that are having issue while the remaining two panels are fine. This car has very limited wear and tear and limited miles used as well. It’s a shame they’re not doing more to rectify this problem. More

by JENILYN123

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Craig Battinell, Tom Caruso, Jasmine Yarwood

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Jun 14, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

May 10, 2025

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Employee Rating

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Mitchell Byrd, Alexander Mana, Jordan Samuels, Alexander Chaplin, Justin Crouch, Craig Battinell, Telon Gumbs, Tom Caruso , Saleena

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May 10, 2025 -

Hyundai of Wesley Chapel responded

April 29, 2025

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Employee Rating

Worst dealership service experience EVER. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. More

by ANGELIQUE.MEVORAH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Nicholas

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Apr 30, 2025 -

Hyundai of Wesley Chapel responded

Angelique, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

April 24, 2025

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Employee Rating

The service department is very helpful I will definitely bring my vehicle back for additional service. bring my vehicle back for additional service. More

by JMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Rigsby, Nha Van, Jasmine Yarwood

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Apr 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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Employee Rating

The staff was very accommodating as I was an out of town traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. traveler experiencing vehicle issues. They were very responsive, highly helpful, and made a stressful time feel more manageable. More

by meghan.norris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Tom Caruso

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Apr 19, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

April 18, 2025

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Employee Rating

Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Tom Caruso , Fabio Castellon

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Apr 18, 2025 -

Hyundai of Wesley Chapel responded

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