Sasha Mednikov

They were great before I purchased the car, and then when I had questions about the functions of the car they were MIA. I had questions about the functions of the car they were MIA. More

by kristivandoorn Verified Customer Verified Customer

Report | Print

This is our 3rd purchase from Carter Shoreline. Good people. Great cars. Service has always been good; look forward to working with Service again. Good people. Great cars. Service has always been good; look forward to working with Service again. More

by phil92 Verified Customer Verified Customer

Report | Print

Nice people, Very Accomodating They answer all my querries They explain everything very clear Helpfull querries They explain everything very clear Helpfull More

by aklas1972 Verified Customer Verified Customer

Report | Print

Smooth and easy buying experience, no complaints. Wendy was very personable and provided excellent customer service. Wendy was very personable and provided excellent customer service. More

by brian.asuncion Verified Customer Verified Customer

Report | Print

I came to Carter Subaru on the recommendation of a relative. My first impression was that the staff by and large were honest and efficient. I was to be very very disappointed. Garret Farr lied about t relative. My first impression was that the staff by and large were honest and efficient. I was to be very very disappointed. Garret Farr lied about the number of key sets included with the vehicle, stating several times that it was a positive sign when a car came with two sets of keys -- he must have known that there was no second set of keys. He also implied that if I were not completely satisfied with the purchase, the dealership most likely would agree to cancel the deal and issue a refund within two or three days of the purchase. I purchased a car on Saturday and brought it back on Monday morning; I offered to pay a substantial rental for the two day's use. Garret Farr told me it was impossible to cancel the deal because all the paperwork had been sent to Olympia, I learned later that no paperwork had left the dealership and that paperwork was normally held a week or more before being sent along to Olympia, Farr again lied. I told Biniamin Tsegay that no second set of keys was a "deal breaker" as far as I was concerned. He said a second set of keys would be made. I sold the car the next day (at a considerable loss) and requested that I be refunded the cost of the second set of keys. I'm still waiting. Needless to say, I was very disappointed in my experience with this dealership. I cannot recommend them. Sasha Mednikov was the only bright spot. He was polite and helpful. More

by wdhoward Verified Customer Verified Customer

Report | Print

Unclear and inaccurate communication from the salesperson in person and via text was frustrating and misleading. in person and via text was frustrating and misleading. More

by clm Verified Customer Verified Customer

Report | Print

Great experience from start to finish. Car was presented well plus carfax and inspection report were given. Salesman was extremely responsive and no pressure! Car was presented well plus carfax and inspection report were given. Salesman was extremely responsive and no pressure! More

by zolo987 Verified Customer Verified Customer

Report | Print

Everyone we worked with from test-driving to purchase was helpful and professional. Great team. helpful and professional. Great team. More

by mc98125 Verified Customer Verified Customer

Report | Print

Sasha was warm, welcoming, and helpful from the moment I walked in. Once the right vehicle was found Desmond was clear, concise, efficient, also fabulously friendly, and honest. Additionally, several ser walked in. Once the right vehicle was found Desmond was clear, concise, efficient, also fabulously friendly, and honest. Additionally, several service team (I think?) members at the back desk, who's names I regretfully don't remember (though maybe one was a Becca?), were similarly helpful and friendly and warm. Overall everyone we interacted with was great, whether it was 'official' or not (and none felt like they were 'forcing it'). More

by cxmje Verified Customer Verified Customer

Report | Print

I have to say this is the first time I have walked onto a Dealership and been approached to offer assistance. My experience in the past has been to ignore or treat like I am not capable of purchasing a vehic Dealership and been approached to offer assistance. My experience in the past has been to ignore or treat like I am not capable of purchasing a vehicle without the assistance of a man. Sasha was very respectful and geniunely friendly. I would recommend the dealership to anyone searching to purchase their next vehicle. Also, both Dan Lambros and Desmond in the finanace dept. were also friendly and respectful. I never felt like I was not a valued customer. More

Report | Print