Savannah Ray

"All day affair"

- RAGEMARK2003 Verified Customer

As requested we made an appointment for 12:30pm and sat in a crowded waiting room for 45 minutes before we were taken to a sales table. We then sat at the sales table for 30 minutes before seeing a sales person. After being introduced to a sales person we waited another 30 minutes to test drive the vehicle. After we expressed interest in buying the vehicle we were offered sticker price that was NOWHERE near the advertised "online pricing". I had specifically asked Leo in an email if the online price included rebates or incentives and he assured us it did not. We then proceeded to go back and forth with Leo over the next 2.5 hours on price and financing options. He was very resistant to actually running our credit and offering a fair price. In all we spent 6 hours buying the exact vehicle we came there to see. The other people we dealt with, specifically Alex were very nice and honest. The gentleman in finance was very nice. Excuse the expression but we were jacked around all day by Leo. A true salesman. From the onset I told him I was there to buy the vehicle at the advertised online price or we were going to explore other options. Many times we almost walked out.

Helpful 4

Report | Print

"Called and made my appointment through Savannah, who did..."

- Wes Verified Customer

Called and made my appointment through Savannah, who did a fantastic job and was very pleasant to speak with. My salesperson, Alex, did a great job showing me the car and talking me through the process. Josh helped me in financing and helped me figure out my payment plan. I love the new car.

Helpful 0

Report | Print

"Great experience! I'm happy with my purchase. The whole..."

- Juan Verified Customer

Great experience! I'm happy with my purchase. The whole team helped me out with everything. I live in Orlando and I was able to purchase a. Vehicle through the phone due to the help provided by this team.

Helpful 0

Report | Print

"Great team. They took great care of me, walked thru all..."

- ADMTNR Verified Customer

Great team. They took great care of me, walked thru all the options, and explained all of the features of my new car. Will definitely return for all of my Hyundai needs.

Helpful 0

Report | Print

Savannah and her manager Mike were able to find me my perfect model of the 2020 Palisade. I was able to drive off in a 2020 Palisade Limited and felt like I got a great deal on it! Can't wait to buy my daughters vehicle here next year!

Helpful 0

Report | Print

"Excellent experience. I bought a 2020 Santa Fe Limited..."

- Denis Verified Customer

Excellent experience. I bought a 2020 Santa Fe Limited and the process was smooth and fast from test drive to final sale. Kris and Brian from sales were very helpful and showed me different vehicles until I made up my mind. A big thank you to Mike Lemm from Management who was very calm , knowledgeable and professional . First time I shopped to this dealer but it worth a 40 mile drive, I got the best price for the vehicle.

Helpful 0

Report | Print

"Very well organized and professional dealership. I was..."

- MICHAELELINDH Verified Customer

Very well organized and professional dealership. I was immediately greeted and helped upon arrival, and thanks to the extremely helpful associates I was able to find the right vehicle for me at a fair price.

Helpful 1

Report | Print

Excellent service in the sales department. Well run Dept especially with Leonides. My designated sales assistant Josh was professional, provided good information about the car I was buying and his knowledge allowed to answer all my questions. Great job!

Helpful 0

Report | Print