Scott Barrier
Scott Barrier at Victory Toyota of Brook Park
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Scott Barrier | Page 64

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
641 Reviews

Dealership Experience

33 yrs, 6 mos

Industry Experience

40 yrs, 5 mos

4.8

641 Reviews

Write a Review

641 Reviews of Scott Barrier

January 29, 2018

Dealership Rating
Employee Rating

Wonderful!! They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty wo More

by KRBOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 08, 2018

Victory Toyota of Brook Park responded

So happy to hear of your experience with our Service Department! Thank you so much for your kind review! We appreciate you!

January 29, 2018

Dealership Rating
Employee Rating

Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More

by BILAL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers , Maggie Colan, Stephanie Talbot

Feb 08, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you and your fleet of Toyotas!

January 26, 2018

Dealership Rating
Employee Rating

service oil, check eng light I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the More

by ttectorjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Holiday

Feb 12, 2018

Victory Toyota of Brook Park responded

Thank you so much for taking the time to write this review! We appreciate you! Our research indicates that our diagnostic charge is among the lowest around. This charge is to overcome the high cost of diagnostic computers as well as the time and training the technician is spending to determine what the issue is.

January 25, 2018

Dealership Rating
Employee Rating

Always quality service. Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purcha More

by TERRYRUGS7175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review and for recommending your family! We are happy to hear of your experience with our Service Department! We appreciate you!

January 25, 2018

Dealership Rating
Employee Rating

good experience prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was han More

by jp-44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Scott and our Service Department! We appreciate you!

January 24, 2018

Dealership Rating

Prepaid, regularly scheduled maintenance visit I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of th More

by FTINUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Scott Barrier and our Service Department! We appreciate you!

January 24, 2018

Dealership Rating
Employee Rating

Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated More

by CNEAL67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kilgore

Feb 13, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Cindy! We are happy to hear of your experience with our Service Department! We appreciate you!

January 24, 2018

Dealership Rating
Employee Rating

Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil More

by Mckrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Devin Rupert, Stephanie Talbot

Feb 13, 2018

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We appreciate you!

January 22, 2018

Dealership Rating

Transmission replacement Everything went smoothly with Metro Toyota service from the rental car to the actual service. They took care of the issue immediately, and it was muc More

by BORZIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 22, 2018

Dealership Rating
Employee Rating

Fast service with a smile Metro Toyota is always fast and quality service. I can always rely on them to make sure my car is safe and maintained properly. The staff is always fr More

by JESSICAPANTER920
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
...
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