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Scott Burton
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23 Reviews
23 Reviews
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23 Reviews of Scott Burton
June 14, 2024
I tried to call the service department to schedule an old change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one a change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one answered at the service department I left a message I never received a call back. When this was Boyle Buick I never had a problem getting an appointment. Someone always answered at the service department. And I'm very upset that nobody even called me back I was trying to get an appointment for Monday needless to say I had to call somewhere else. More
by edlibel
Helpful 
June 13, 2024
Good maintenance group, that will farett out your vehicles issues. Service writers are always on the lookout to get your vehicle serviced. vehicles issues. Service writers are always on the lookout to get your vehicle serviced. More
by BMDODD52
Verified CustomerOther Employees Tagged: Bill Taylor
June 11, 2024
The dealerships technician was in contact with OnStar to make sure that all connections were connected and that Onstat was recognizing my vehicle make sure that all connections were connected and that Onstat was recognizing my vehicle More
by MDBIKER13@ msn.com
Other Employees Tagged: David Nowakowski, Steven Donnelly, John Wyant
June 11, 2024
Oil change, 4 new tires, and service parking brake message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted that any inspection of other systems was performed (i.e. brake inspection, fluids, etc) More
by BRYAN LINSCOTT
June 10, 2024
Great, fast service with no appointment needed. They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very conve They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very convenient!! More
by bryan.steve1.turner
June 08, 2024
As usual- no surprise! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! More
by DLAIRD3058
June 05, 2024
I came in for oil change tire rotation and after talking with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll w with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll wait. 4 1/2 hours later I finally had my name called by the cashier. Paid the bill received my keys and the cashier told me my car is parked out front. I looked over the entire front parking lot and went back to the service desk. They parked my car in the rear parking lot. They did go retrieve my car, but when your are waiting for your vehicle why would they park it in the back parking lot. xxx! I have been a Boyle customer for over 40 years. Never had these problems with Boyle. More
by BKURTZ7
June 04, 2024
Most recently had a part ordered and Rick in that department was very helpful. Had the service depart install the part and it was completed to my satisfaction department was very helpful. Had the service depart install the part and it was completed to my satisfaction More
by PRHRPH
Other Employees Tagged: Rick in Parts as well as one of the ladies in the service department
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