Scott Butler | Page 2

My car battery died and I was able to get in quickly with no wait no wait More

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So far so good, had a little misunderstanding but everything worked out and I have my car back and working. everything worked out and I have my car back and working. More

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I originally left a not happy review because I was frustrated with my experience. However, I want to update my review because the team went above and beyond to make things right. Scott and Josh reache frustrated with my experience. However, I want to update my review because the team went above and beyond to make things right. Scott and Josh reached out quickly, listened to my concerns, and provided excellent service. The way they handled the situation showed real professionalism and care for their customers. I truly appreciate the effort, and I can confidently say they earned back my trust. More

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I recommend Fort Myers Acura because they really care about the customers thank you for Myers, Acura about the customers thank you for Myers, Acura More

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The dealer quoted me a price to replace my timing belt. They charge me more than the quoted price. When I pointed that out to the technician, he told that I needed to speak to a manager. I waited for over They charge me more than the quoted price. When I pointed that out to the technician, he told that I needed to speak to a manager. I waited for over 30 minutes the manager never came. I had to leave the dealership. When I called the dealership the next day no one picked up. I left a message to speak to someone. I never received a call back. A representative called me the following to ask me about my service. I told the rep what happened. I was told a manager would call me. I never received a call from the dealership or the manager. I would not recommend service at this dealership to anyone. More

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Going through a new ownership transition so experienced some service hiccups. The end result on the work done appears to be top notch though. some service hiccups. The end result on the work done appears to be top notch though. More

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