Scott Cooke

words can't explain how the service rep. went out of his way to make sure the problem was fixed.His name was Keith Young, and they should be proud to have him working for them. went out of his way to make sure the problem was fixed.His name was Keith Young, and they should be proud to have him working for them. More

by NASHMAN357 Verified Customer Verified Customer

Report | Print

Scott was absolutely wonderful, from the first handshake to the handing over of the keys, that man radiated happiness and was just easy to talk to. Always felt honest, never had any doubts and answered any to the handing over of the keys, that man radiated happiness and was just easy to talk to. Always felt honest, never had any doubts and answered any questions I had which were a lot and never got annoyed. I feel confident in my trade in and purchase made with him and will definitely be back because of him. More

by ryankam449 Verified Customer Verified Customer

Report | Print

WONDERFUL EXPERIENCE DEALING WITH THE CHEVY SALES AND SERVICE PEOPLE AT PERRYSBURG AUTOMALL! THEY DO A GREAT JOB HELPING BATDAD! THE SUPERHERO USA AIRMAN MGR IS MY FAVORITE? BTW! SERVICE PEOPLE AT PERRYSBURG AUTOMALL! THEY DO A GREAT JOB HELPING BATDAD! THE SUPERHERO USA AIRMAN MGR IS MY FAVORITE? BTW! More

by danabedmonds Verified Customer Verified Customer

Report | Print

Scott was amazing to work with. He not only listened to what I was looking for but listened to me as a person. I didn’t feel pressured to buy just anything. He really is a wonderful He not only listened to what I was looking for but listened to me as a person. I didn’t feel pressured to buy just anything. He really is a wonderful person. More

by bchaney0000 Verified Customer Verified Customer

Report | Print

I was pleased that they fixed my car but VERY unhappy that I was told they washed my vehicle but yet it still had the same grease down the side from the broken part on it when I picked it up. that I was told they washed my vehicle but yet it still had the same grease down the side from the broken part on it when I picked it up. More

by mmward74 Verified Customer Verified Customer

Report | Print

Outstanding service from everyone as usual. The fifteen word minimum review seems a bit excessive. The fifteen word minimum review seems a bit excessive. More

by jwtrobau Verified Customer Verified Customer

Report | Print

The service department was very courteous, Helpful and friendly. I was very impressed with the professionalism of my experience friendly. I was very impressed with the professionalism of my experience More

by purekate63 Verified Customer Verified Customer

Report | Print

I’m on my second VW in 6-years and each time I come for an oil change, the staff is extremely friendly. I bring my laptop so I can work while they service my car, but I never get much done because they’re an oil change, the staff is extremely friendly. I bring my laptop so I can work while they service my car, but I never get much done because they’re so fast! I recommend VW of Perrysburg to anyone looking for a new ride! More

by ericaemery Verified Customer Verified Customer

Report | Print

Everyone was friendly & very professional. Scott knew everything about the vehicle & spent several hours showing & training us on the new vehicle. Scott knew everything about the vehicle & spent several hours showing & training us on the new vehicle. More

by JAWARREN2387 Verified Customer Verified Customer

Report | Print

⭐️⭐️⭐️⭐️⭐️ We just purchased our 12th vehicle from Perrysburg Volkswagen Auto Mall, and I can say without hesitation that this experience continues to set the gold standard for what a dealership shoul Perrysburg Volkswagen Auto Mall, and I can say without hesitation that this experience continues to set the gold standard for what a dealership should be. What keeps us coming back isn’t just the vehicles—it’s the people. Scott Cooke goes far beyond the title of Automotive Concierge. Scott has an incredible ability to make the entire process seamless, stress-free, and even enjoyable. He listens, he understands exactly what you need, and he delivers every single time. His attention to detail and genuine care for his customers is unmatched—you never feel like a transaction, you feel like a priority. Candy Snyder is simply outstanding. As Personal Financial Director, she brings clarity and confidence to what can often be the most stressful part of buying a vehicle. Candy is patient, transparent, and incredibly knowledgeable. She takes the time to explain every option and ensures you’re making the best decision for your family—not just the quickest one. That level of honesty and integrity is rare. And then there’s Brandon Lohmeyer, who leads with professionalism and heart. Brandon sets the tone for the entire dealership. His leadership is evident in every interaction—there’s a culture of respect, trust, and genuine care that starts with him and carries through the entire team. He doesn’t just run a sales department; he builds relationships that last for years. What truly separates Perrysburg Volkswagen Auto Mall is the family atmosphere. From the moment you walk in and are greeted by Jenny at the door, to the support and follow-through you receive from Keith in the Volkswagen Vehicle and Customer Care Center, every single person plays a role in making you feel welcomed, valued, and appreciated. Yes, they sell vehicles—but what they really provide is something much more meaningful: trust, connection, and consistency. Birthday cards, check-in calls, remembering your family—those aren’t business tactics, those are signs of people who genuinely care. In a world where customer service often feels rushed or impersonal, this team stands out in every possible way. There is more to this dealership than cars—there is love, honesty, and integrity woven into everything they do. We will continue to come back, not just because of the quality of the vehicles, but because of the incredible people who make Perrysburg Volkswagen feel like home. More

by SRC0252 Verified Customer Verified Customer

Report | Print