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Scott Croston
Scott Croston at Jim Ellis Kia of Kennesaw

Scott Croston | Page 2

Service Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Scott Croston

October 02, 2025

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Employee Rating

I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy More

by ATLMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder

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September 29, 2025

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Employee Rating

Clean, welcoming, space to work while waiting. Staff answered questions. Staff was friendly and said hi even in car sales. More

by WHITAKER.L.J211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Phil Joyce, Misty Magruder, Kris M

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September 25, 2025

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Employee Rating

Very polite and honest, and I felt like I was in the right place and I would definitely recommend this dealership to my family and friends. More

by Zamar6strings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Rock

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September 16, 2025

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Employee Rating

I love Jim Ellis Kia! They have truly set the bar high when it comes to customer service. Outstanding every time. More

by Kateraanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Lawton , Phil Joyce, Larry Pedersen

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August 26, 2025

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Employee Rating

Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Musgrove , Mike Awolusi, Phil Joyce, Misty Magruder

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August 19, 2025

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Employee Rating

Service was great and Chris service staff kept me informed the entire time i was waiting. More

by Goboy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Phil Joyce, Mark Kerkoski

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Aug 20, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive experience! We're glad to hear that Chris and our service staff were able to provide great service and keep you informed throughout your visit. We appreciate your support!

August 15, 2025

Dealership Rating
Employee Rating

Mark is the best advisor I have come across, he is honest and very attentive to your needs. He takes the time to explain everything. Mark is a great asset to this Dealership. More

by MKERKOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Mark Kerkoski

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Aug 16, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words, we are grateful to have Mark as part of our team. We strive to provide exceptional service and it's wonderful to hear that he has fulfilled your expectations. We appreciate your loyalty!

August 09, 2025

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Employee Rating

Process was seamless. Very easy and all was handled in a timely manner.Highly recommend Jim Ellis of Kennesaw More

by Blythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Phil Joyce, Mark Kerkoski

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Aug 12, 2025

Jim Ellis Kia of Kennesaw responded

Thank you so much for your positive review! We are constantly striving to provide seamless and timely service to all of our customers. We're thrilled to hear that we were able to exceed your expectations. We appreciate your recommendation and look forward to working with you again in the future.

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