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Scott Falduto
Scott Falduto at Victory Chrysler Dodge Jeep RAM Merrillville

Scott Falduto

Account Director

Victory Chrysler Dodge Jeep RAM Merrillville

3111 Lincoln Hwy
Merrillville, IN 46410

4.7
39 Reviews
4.7

39 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

39 Reviews of Scott Falduto

November 13, 2024

Dealership Rating
Employee Rating

We had a great experience at Bosak. Tim McCormick was great. He was very helpful. Answered all our questions and was knowledgeable, kind and gracious in how he did his job. When I reque More

by michaelbailey3932
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim McCormick

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Nov 21, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you for the fantastic review and rating regarding your recent experience! Tim will be thrilled to see you appreciated his thoughtful touches in ensuring you were completely satisfied with your purchase and experience! Thank you for taking the time to recognize him, and an even bigger THANK YOU for choosing us at Bosak Motors! We look forward to assisting you again in the future. Take care!

October 18, 2024

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The customer service was terrible. The prices were outrageous and they wanted to charge me 180 dollars for a diagnosis of rear brake replacement. I asked to speak with a manager. They More

by Millerj101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lissette

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Oct 26, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

We are disappointed to learn about your recent experience, and we apologize for the delay in getting a response from the Service Manager. He would like to speak to you directly if you are willing to speak to him. If you can please call Mike Way at (219) 285-5888, he would like to learn about your details of the experience and offer further assistance. Thank you for bringing your feedback to our attention.

May 27, 2024

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Very happy with the whole experience. Would recommend them to friends and family. Great store! More

by Sennheiser64
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
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May 29, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

We are thrilled to hear you had a fantastic experience with us! Your satisfaction and recommendation mean the world to us. Thank you for choosing Bosak Motors, and we truly appreciate your support. If you ever need anything in the future, please do not hesitate to reach out. We look forward to serving you again!

April 21, 2024

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Employee Rating

Dana was patient and informative . It was a pleasure to work with him. I didn’t feel pressured. More

by Cbal56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 24, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you for the kind words and great rating! We are delighted to hear Dana's approach made your experience enjoyable. Your comfort and satisfaction are always our top priorities, and we are glad that you found him to be patient, informative, and pressure-free. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we do hope we can be of assistance in the future. Take care!

April 21, 2024

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My jeep recall was taken care of, and they were very courteous. They made sure there was nothing that I needed while I was in the waiting room. More

by Thepaintedgarden1
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Recommend Dealer
Yes
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Apr 24, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you for the wonderful review and high-star rating! It is great to know your Jeep recall was taken care of and how you received courteous service! Ensuring your comfort and satisfaction while you were in the waiting room is important to us, and we are glad our team made sure you had everything you needed. If you ever have any further questions or need assistance, please do not hesitate to reach out. We hope to be of service to you again in the future.

March 05, 2024

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Employee Rating

Sales rep and service manager were very helpful with purchasing my end of lease vehicle and warranty service to replace headlamp assembly. More

by Cray1815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin

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Mar 07, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you for sharing your feedback! We are delighted our team was able to help you with your lease-end vehicle purchase and headlamp assembly replacement. We are very happy we could provide you with a positive experience! If you have any more questions or need additional assistance, please do not hesitate to get in touch. We are here for you! Thanks again and have a great day!

February 10, 2024

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They diagnosed my check engine light on 2/8/24 and had it repaired by 2/9/24. Only had my vehicle 1 day. I was highly impressed with the promoted service. I would highly recommend to bring your Jeep vehicle More

by Mick
Service Price Transparency
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Recommend Dealer
Yes
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Mar 06, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Mick, thank you for taking the time to share your recent 5-star experience with our Bosak Motors Service team! We are happy we could meet your expectations and get your vehicle back to you fast! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

December 29, 2023

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Everyone was friendly and polite love Bosak auto. My technician was very professional My car was serviced quickly More

by Anna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mat Reid always takes the time to greet and see if I need anything 5 stars to Mat

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Jan 11, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you Anna for detailing your recent experience in your review! We truly appreciate you taking the time to show your support of our team, and we are thrilled to see you were comfortable during your wait. If we can provide any further assistance, please give us a call! We hope to welcome you back again for next time!

Dec 29, 2023

Anna responded

Comfortable waiting area Friendly service provided

December 20, 2023

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The dealership and salesman Obie were great he was very knowledgeable and patient, would recommend this dealership to everyone. More

by gcrubick
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Obie and the finance department were great

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Jan 11, 2024

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you for your support and recommendations! We were thrilled to have the opportunity to assist you! If you need any further assistance, just give Obie a call! Enjoy!

October 18, 2023

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I received professional service from a kind, understanding person. I received updates and was offered snacks and drinks. Theis visit was long but very necessary and may pleasant by that staff More

by Lindadavis1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Victory Chrysler Dodge Jeep RAM Merrillville responded

We are so glad to learn about your experience! Thank you for your kind review and understanding so our technicians can take care of your vehicle for you! If you have any future questions or need service again, we hope to welcome you back at Bosak Motors!

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