Scott Gutknecht

Communication was a little lackluster. I had to call and try to get updates instead of them reaching out to me. I have been to other dealers where you are updated via text frequently. That I had to call and try to get updates instead of them reaching out to me. I have been to other dealers where you are updated via text frequently. That is my only complaint. The work is satisfactory. More

by vmckernan Verified Customer Verified Customer

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The staff was very helpful, kind and supportive. They were also very quick about getting my vehicle in and fixed. They were also very quick about getting my vehicle in and fixed. More

by SKYWAY72 Verified Customer Verified Customer

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We had routine service - oil change. It was easy to make an appointment, and the service was completed in a timely manner. It was easy to make an appointment, and the service was completed in a timely manner. More

by tpfoltz Verified Customer Verified Customer

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They are always kind, efficient, and prompt with every service. I appreciate seeing genuine smiles every time I come in! service. I appreciate seeing genuine smiles every time I come in! More

by baylee.gabbard Verified Customer Verified Customer

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I have purchased three cars from Haag, the service department is the best, very helpful and reliable! department is the best, very helpful and reliable! More

by mischellpr Verified Customer Verified Customer

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Great service. The best. Picked up on time and delivered on time. Can not beat this service. The best. Picked up on time and delivered on time. Can not beat this service. More

by barrypruss Verified Customer Verified Customer

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The service was great as usual! I would recommend them to anyone. Good job Haag Ford! I would recommend them to anyone. Good job Haag Ford! More

by JAX7153 Verified Customer Verified Customer

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Needed an appointment after check engine light came on. Issue was fixed in a timely manner. Issue was fixed in a timely manner. More

by CALCOMMINDIANA Verified Customer Verified Customer

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We had an appointment for 2-14-25 regarding a suspected failing alternator and dropped off our Taurus 2-13-25 around 4:00pm. Diagonostic not completed or communicated until 2-15-25 to confirm failing alte failing alternator and dropped off our Taurus 2-13-25 around 4:00pm. Diagonostic not completed or communicated until 2-15-25 to confirm failing alternator. Alternator was not in stock so had to be ordered and car was not ready to pick up until the afternoon on 2-16-25. Bottom line is that car pick up was delayed by one day causing logistic challenges by me. More

by JWELZEL Verified Customer Verified Customer

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The routine oil change was completed but it took much longer than expected. Two of the tires were over 15psi below recommended. longer than expected. Two of the tires were over 15psi below recommended. More

by GREENVALLEY Verified Customer Verified Customer

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