Scott Masters
Scott Masters at Ken Ganley Toyota Pittsburgh

Scott Masters | Page 17

Sales & Leasing Consultant

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.9
267 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

4.9

267 Reviews

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267 Reviews of Scott Masters

September 24, 2022

Dealership Rating
Employee Rating

Scott Masters was very helpful in arranging for my purchase of my leased car. The Service Department has also been very helpful. I will continue to take my car there for service. More

by ERBOARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota Pittsburgh!

September 20, 2022

Dealership Rating
Employee Rating

Bad people I bought Tacoma from there and sold it and went back for Highlander but they lie me saying they don’t have anything in ground to show me there was multiple Highlander feel they being racist More

by TULSIUPRETI
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 21, 2022

Ken Ganley Toyota Pittsburgh responded

We apologize if your experience was less than satisfactory. By your own admission, we sold you a Tacoma several months ago. We would be more than happy to sell you another vehicle. Unfortunately, you asked to see a Highlander Hybrid. Due to the world-wide vehicle shortage, we have not had a Highlander Hybrid available on the lot for sale for several months. The one Highlander (gas model) you did see on the lot was already sold and awaiting delivery to the customer. If you would like to order a Highlander Hybrid, we would be very happy to assist you. Please call Justin Yelling at 412-469-3000.

September 17, 2022

Dealership Rating
Employee Rating

Scott was very good to work with, Very friendly, Unfortunately the vehicle turned out to be a different story. It has a bad transfer case that was verified by an independent mechanic and their servi More

by BRIANWNDR
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 19, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

Sep 19, 2022

BRIANWNDR responded

Brian Marshall 724 309 1296

September 10, 2022

Dealership Rating
Employee Rating

Ganley Toyota Pittsburgh got us exactly what we wanted at a reasonable price. We are completely satisfied with our purchase. More

by CUTTLERJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Van Grieken , Shaun Muldoon, Sean O'Mara

Sep 11, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Toyota Pittsburgh are glad to have you as a customer.

September 06, 2022

Dealership Rating
Employee Rating

scott masters was awesome and i would highly recommend him to anyone looking for a vehicle.I was never mislead about anything everything i was told turned out exactly that way.Really didnt feel any pressu More

by PENNDEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Sep 07, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 20, 2022

Dealership Rating
Employee Rating

FAST, friendly and good work was done by the salesperson, who communicated many times before. More

by LILPHATBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and our team looks forward to serving you again soon!

August 18, 2022

Dealership Rating
Employee Rating

Service is very good. Scott Masters is the best. In and out in no time. More

by JACFALCON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear that Scott provided you with excellent customer service. We truly appreciate your feedback!

August 16, 2022

Dealership Rating
Employee Rating

Scott Masters is the definition of excellent customer service! Thank you for the wonderful experience More

by Tinalynn122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Masters=awesome

Aug 16, 2022

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Scott and our team here at Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

July 27, 2022

Dealership Rating
Employee Rating

Scott, John and Jared did a great job going over costs and options. I felt no pressure to make a decision and ended up with just the right truck for me. More

by INNERSTSANCTUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming , John Mesko

Jul 28, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Ken Ganley Toyota Pittsburgh are glad to have you as a customer.

July 21, 2022

Dealership Rating
Employee Rating

Great buying experience. Scott was friendly,professional and knowledgeable. Wouldn't hesitate to recommend him to friends and family. John in finance was great as well. More

by Mjk3687
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mesko

Jul 22, 2022

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that Scott and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota Pittsburgh!

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