Scott Polzin
Scott Polzin at Holz Motors

Scott Polzin | Page 6

Service Writer

Holz Motors

5961 S. 108th Pl.
Hales Corners, WI 53130

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4.7
101 Reviews
4.7

101 Reviews

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101 Reviews of Scott Polzin

April 26, 2024

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Employee Rating

Fast and easy service appointment. Was able to get car in quickly, and have service done in timely manner. More

by smang226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Holz Motors responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! - The Holz Motors Team

April 25, 2024

Dealership Rating
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Scott was very professional and he made sure Travis worked on my car which is what I wanted. Travis did an excellent job. He is a true star in your service dept. More

by penquinken
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Holz Motors responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. - The Holz Motors Team

April 25, 2024

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Professional and courteous. Fast in and out for a oil change and tire rotation. A+ More

by jeff foley
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Recommend Dealer
Yes
Apr 26, 2024

Holz Motors responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again, Jeff! - The Holz Motors Team

April 25, 2024

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He took care of my needs but they told me that my vehicle was out the door into the right. I could not find it. I walked around and finally I had to go back in and ask the wonderful lady at the desk to help More

by mustang1339
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2024

Holz Motors responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. - The Holz Motors Team

April 24, 2024

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Never big issues. Hope I don’t speak too soon. Never an issue until you have one. That’s what talks More

by frenchchef50
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Holz Motors responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. - The Holz Motors Team

April 24, 2024

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We’re fast and found the problem right away. That other dealer quoted me $1200 to fix that would have not fixed the problem More

by Milwaukee_guy_17
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Recommend Dealer
Yes

Other Employees Tagged: Jason Butler, Chris Martin, Mike Kuechenmeister, Justin Peters , Shawn Christian, Kevin drury

Apr 26, 2024

Holz Motors responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Holz Motors Team

April 23, 2024

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Employee Rating

Scott was cordial and helpful. Oil change and multi-point inspection was done a timely manner. I like Holz’s new coffee machine. I always appreciate the opportunity to wash my v More

by plweber
Recommend Dealer
Yes
Apr 25, 2024

Holz Motors responded

We are glad to hear you enjoyed your recent visit to our service department. At Holz Motors we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! - The Holz Motors Team

April 20, 2024

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Feels like you guys are overcharging for everything, connection a lightbulb cable was 250 of manual labor, feels excessive. More

by notprovided
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 22, 2024

Holz Motors responded

Hello "notprovided", We understand your concern. That is why we secret shop our competition several times a year to make sure we are a good value to all our customers. The latest survey was performed only a week ago and our results will be live on our website in the next couple of days. If there are any questions or concerns I can answer please feel free to contact me at any time. Sincerely, Kevin Drury-Service Director.

April 20, 2024

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I dropped the car off at 730 am, I had to call him at 230 pm to find out the status. Then he tells me it's going to cost more, and obtw, the parts won't be in until tomorrow. I had to take a day off from wor More

by Vern
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Christian

Apr 20, 2024

Holz Motors responded

Vern I hope you are having a great day. I want to apologize personally for the service you received. There is no excuse for my staff not to communicate with you the status of the vehicle. I assure you I will address your issues with your visit and get back to you ASAP. If there is anything you need in the meantime, please do not hesitate to reach out to me. I thank you very much for your time. Have a great weekend!

April 19, 2024

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Employee Rating

I was very pleased that the service team got to my truck as quickly as they did, and brought Chevrolet in on helping diagnose the problem. Good job! More

by dschulz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Holz Motors responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. - The Holz Motors Team

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