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Scott Rupert
Scott Rupert at Clay Cooley Nissan of Richardson

Scott Rupert | Page 19

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.9
201 Reviews
4.9

201 Reviews

Write a Review

201 Reviews of Scott Rupert

December 31, 2024

Dealership Rating
Employee Rating

Always get the job done in reasonable time. And I feel comfortable with the work they do. More

by tandormar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelton Isaac

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Jan 03, 2025

Clay Cooley Nissan of Richardson responded

Tandormar, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2024

Dealership Rating
Employee Rating

Service advisor was very good and all work completed timely and satisfactory and recall items taken care of More

by olliephillips1
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 01, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2024

Dealership Rating
Employee Rating

Scott is a professional expert and provides excellent service he is polite always and helpful. More

by penporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2025

Clay Cooley Nissan of Richardson responded

Penporter, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 24, 2024

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Employee Rating

Always great service! Will definitely come back to have all my vehicles serviced here! Thank you Davis ! Great team! More

by mdeleon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams , Shelton Isaac, Teresia Mabry, Derick Pham, Davis Truong

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Dec 27, 2024

Clay Cooley Nissan of Richardson responded

Mdeleon6, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

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Employee Rating

A very professional staff, good customer service ,nice waiting area. Fair price on oil changes. More

by jack90098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

December 23, 2024

Dealership Rating
Employee Rating

Courtesy Nissan quickly identified my oil leak as a defective part used during my last oil change and quickly fixed the issue free of charge More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams , Luis Cardenas, Shelton Isaac, Teresia Mabry, Nicholas Martinez, Derick Pham, Ronald Stewart, Davis Truong, Francisco Vera

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Dec 28, 2024

Clay Cooley Nissan of Richardson responded

Hello Josh, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

Dealership Rating
Employee Rating

I worked with Scott and he was very prompt and honest about the required services. More

by mbasandani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Clay Cooley Nissan of Richardson responded

Mbasandani, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Have a wonderful day!

December 16, 2024

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Employee Rating

Scott provided great customer service. He knew that it would be a long wait and kept me updated as best as possible. Unfortunately, I don’t believe that the scheduling is done efficiently More

by radiant_light8688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Clay Cooley Nissan of Richardson responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We appreciate your feedback, and we will work on our scheduling, thank you for bringing this matter to our attention. Thank you and have a fantastic day!

December 15, 2024

Dealership Rating
Employee Rating

Professional. prompt on service.clear communications during and before dervice.Scheduelling was easy and you could leave your car any time one night before and get More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Clay Cooley Nissan of Richardson responded

Sam, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

December 12, 2024

Dealership Rating
Employee Rating

Great service, work done on time as promised would recommend using Courtesy Nissan for both sales and service More

by hhunt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2024

Clay Cooley Nissan of Richardson responded

Hhunt1, we are so happy to read such a great review about Courtesy Nissan! We are always more than happy to assist you if anything else comes up. Take care!

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