Scott is courteous, informative, and trustworthy.
I appreciate the heads up on future maintenance concerns, but no pressure to take care of them right now.
I appreciate the heads up on future maintenance concerns, but no pressure to take care of them right now.
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by liztejas
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for the kind feedback! We’re glad to hear that Scott provided a courteous, informative, and trustworthy experience. We appreciate you recognizing his transparency in discussing future maintenance needs without any pressure. We look forward to continuing to take care of your vehicle.
It was great experience that I totally enjoyed.
Thank you a worth while experience and for that keep it up.
Thank you a worth while experience and for that keep it up.
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by rogersrochelle88
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
Sott Rupeet is best service tech.
With him I know I will be treated right
With him I know I will be treated right
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by dqueen5995
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for your great feedback! Scott is a valued member of our team, and we’re glad to hear he took such good care of you. We truly appreciate your trust and look forward to assisting you again in the future.
Scott has always been great to work with, explains issues
thoroughly, and advises when something is necessary or if it can wait to be worked on.
thoroughly, and advises when something is necessary or if it can wait to be worked on.
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by cooleyam1
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for the kind feedback! We’re glad to hear that Scott has consistently been great to work with and takes the time to thoroughly explain any issues while providing honest guidance on what needs immediate attention versus what can wait. We truly appreciate your trust and look forward to assisting you again in the future.
All was good and Scoot was great professional and
thorough. He was the best. Give him a raise.
thorough. He was the best. Give him a raise.
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by oscarb
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for your feedback! We’re happy to hear everything went well and that Scott provided professional, thorough service. We truly appreciate the kind words he’ll be glad to hear them! Thank you for choosing us, and we look forward to assisting you again.
I have never had a negative experience in the 5 plus
years I have been a customer.
years I have been a customer.
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by gregbcogdell
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for your loyalty and kind words! We truly appreciate you being a customer for over 5 years, and we’re grateful to know you’ve consistently had positive experiences with us. We look forward to continuing to serve you for many years to come!
Great service from this dealership.
Very friendly and very professional in all aspects of the service they provide
Very friendly and very professional in all aspects of the service they provide
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by ronhargrove
Verified Customer
Verified Customer
Service Price Transparency
Dec 12, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for the great review! We’re happy to hear our team provided friendly and professional service. We truly appreciate your business and look forward to assisting you again in the future!
I went to the dealership for oil change.
Everything went smoothly without any problems all the way.
Everything went smoothly without any problems all the way.
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by RHM212
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you so much for sharing your experience! We’re glad to hear your oil change went smoothly from start to finish. We appreciate you choosing us, and we’re always here whenever you need anything.
Scott R.
was awesome!! He understood my needs and kept me posted on the repairs.
was awesome!! He understood my needs and kept me posted on the repairs.
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by deborah.williams655
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Clay Cooley Nissan of Richardson responded
Hi Deborah! thank you so much for sharing your experience! We're thrilled to hear that Scott took great care of you, understood your needs, and kept you updated throughout your repair. We truly appreciate your feedback and look forward to assisting you again in the future!
Good dealership, very good service, you can make an
appointment or walks in. Overall is really good
appointment or walks in. Overall is really good
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by ELSA MARCANO
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Clay Cooley Nissan of Richardson responded
Thank you for the great feedback! We’re happy to hear you had a good experience with our team and that both appointments and walk-ins worked well for you. We truly appreciate you choosing us and look forward to helping you again in the future.
Have a wonderful day!
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