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Scott Rupert
Scott Rupert at Clay Cooley Nissan of Richardson

Scott Rupert | Page 4

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.9
201 Reviews
4.9

201 Reviews

Write a Review

201 Reviews of Scott Rupert

October 06, 2025

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Employee Rating

Everyone was nice and the service was done quickly and I received a thorough inspection More

by jasmonae_rountree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Joe Adams, Shauna Harris, Micheal Johnson, Robert Schille

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Oct 21, 2025

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear our team provided quick service and a thorough inspection while making your visit a pleasant one. We truly appreciate your trust and look forward to serving you again at Clay Cooley Nissan of Richardson!

October 04, 2025

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Scott as very professional when it camera to what I needed in my Nissan rouge. He did an outstanding job More

by jaibo1991
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Recommend Dealer
Yes
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Oct 21, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your kind words! We’re thrilled to hear that Scott provided professional and outstanding service while assisting with your Nissan Rogue. We’ll be sure to share your feedback with him and our team. We appreciate your trust in Clay Cooley Nissan of Richardson!

September 30, 2025

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Great service and great mechanical work from the team here at a Courtesy Nissan. Will definitely be coming back. More

by paulbnguyen
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Recommend Dealer
Yes
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Oct 21, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re so glad to hear you received great service and quality mechanical work from the team. We truly appreciate your feedback and look forward to welcoming you back again!

September 26, 2025

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Scott in the service department was great! He was very nice and made sure I got what I needed and made suggestions. He also gave me information on service deals and offers. He didn’t disappoin More

by shonuff318
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Recommend Dealer
Yes
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Sep 29, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

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Scott Rupert should be recognized for his professional expertise and well-rounded customer care that he demonstrates as a service advisor.He has the ability to balance meeting the customer needs and adher More

by JaxNDallas
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Clay Cooley Nissan of Richardson responded

Thank you for recognizing Scott! We’re proud to have him on our team and are glad to hear his professionalism and customer care made such a positive impact. We’ll be sure to share your kind words with him!

September 18, 2025

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Excellent advisor. Knowledgeable and very helpful. Took his time to review my service record and provided sound advice. More

by gt92ae
Recommend Dealer
Yes
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Sep 20, 2025

Clay Cooley Nissan of Richardson responded

We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2025

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Great service representative and very knowledgeable about Nissans. He's been mine service rep for many years and is always courteous and informative More

by bertgravley
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Recommend Dealer
Yes
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Sep 18, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your loyalty and for taking the time to share your experience! We’re so glad to hear that your service representative has consistently provided you with courteous, knowledgeable, and informative care over the years. We truly value your trust in us and look forward to serving you for many more visits to come!

September 17, 2025

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Much better service than the many times I have been there in the past. Scott knows his job well. Kaelyn Smith service manager made sure I had the best of the best on service advisors. More

by jlovinsis
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kaelyn Smith

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Sep 18, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience! We’re so glad to hear that our team ensured you had the best service possible. It means a lot to know that this visit stood out compared to your past experiences. We appreciate your feedback and look forward to continuing to earn your trust!

September 17, 2025

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This was my first time visiting Courtesy Nissan/Clay Cooley in Richardson since moving into the area. Easy to schedule appts. Scott was also easy to talk too, handled my request promptly and explained m More

by Ran D
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Recommend Dealer
Yes
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Sep 18, 2025

Clay Cooley Nissan of Richardson responded

Welcome to the area, and thank you for choosing us for your first visit! We’re glad to hear that scheduling was simple, Scott was helpful in handling your requests and explaining your warranty, and that our shuttle service made things more convenient. We truly appreciate your feedback and look forward to serving you again in the future!

September 15, 2025

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Employee Rating

Had to wait 20 mins even with an appointment. Should have informed other agents if one is busy. More

by nitesh_hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 16, 2025

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback. I apologize for the wait during your recent visit, we understand your time is valuable, and we should have communicated better while you were waiting. I’ll make sure to share this with our team so we can improve scheduling and communication moving forward. We appreciate your patience and the opportunity to serve you.

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