Scott Shawbitz

Scott and the Serra team reached out as I was looking for a new vehicle and found me a great fit. He was able to get me a really nice new Explorer and lower my monthly payment which was a win win. Scott was a new vehicle and found me a great fit. He was able to get me a really nice new Explorer and lower my monthly payment which was a win win. Scott was very engaged and worked with me to find the right situation for me The delivery experience was white glove with my car set up and ready to go very quickly. Really enjoyed my experience with Scott and Serra again More

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Bought my F-150 Lightning here last year and had a great experience. The team was straightforward, no pressure, and answered all my questions. The whole process was smooth from start to finish, and they mad experience. The team was straightforward, no pressure, and answered all my questions. The whole process was smooth from start to finish, and they made delivery easy. Would recommend Serra Ford Farmington Hills to anyone shopping for a Ford. More

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Love Scott Shawbitz! He’s always available anytime we have a question or issue. This is our 2nd lease with Scott and the transactions were flawless thanks to Scott mana He’s always available anytime we have a question or issue. This is our 2nd lease with Scott and the transactions were flawless thanks to Scott managing everything expediently and taking us through all of the car’s features…many of which we were completely unfamiliar with. Thanks again, Scott…we love our new 2026 Explorer! More

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I had an excellent experience with the dealership from start to finish. The entire process was smooth, straightforward, and professional, and the staff was knowledgeable, responsive, and easy to work with start to finish. The entire process was smooth, straightforward, and professional, and the staff was knowledgeable, responsive, and easy to work with. My salesperson, Scott Shawbitz, was exceptional throughout the entire process. He was professional, knowledgeable, responsive, and genuinely committed to making sure I had a great experience. I never felt pressured, and everything was handled exactly as promised. I’m extremely happy with my purchase and would definitely recommend this dealership and Scott to anyone looking for a great buying experience. More

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Everyone was super nice and helpful! Made the whole process easy and smooth great place. Made the whole process easy and smooth great place. More

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Positive experience from my recent new vehicle purchase. I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering went well, and my sales representative, Scott, was helpful when I needed to change a order details. He also provided prompt communication during the waiting period. Later on guided me through the final sales and delivery process. Scott's pride in his work was evident. Upon delivery, he noticed some leftover glue on the window and immediately cleaned it up. The finance manager was patient and professional, and answered every question until I could fully understand. Overall, I was impressed by the professionalism of the team. More

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They were a pleasure to deal with. ..no hassle on trade in title or new vehicle ..no hassle on trade in title or new vehicle More

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I had a great sales experience with Scott Shawbitz. He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we we He was very accommodating, making it very easy for my wife and I to compare and decide on a model. He was also very organized and efficient and we were able to get everything done and drive home with our new car in very little time. He followed up with us after to make sure we were loving our new car (we do!), and he took the time to get to know my wife and I as we worked through the process. I will definitely be coming back to Scott for our next vehicle! More

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I found Serra Ford when searching for a used Jeep Wrangler. I was searching nationwide for a specific set of features. I live local to Serra Ford, so I set up an appointment to test drive and discuss Wrangler. I was searching nationwide for a specific set of features. I live local to Serra Ford, so I set up an appointment to test drive and discuss a deal with Scott Shawbitz. I was deciding between 3 different vehicle across 3 different states. Serra Ford was straight forward with their pricing and didn't tack on junk fees and services like the other two dealerships. Very low pressure from sales to finance. Additional warranties and services were offered, but I want pressed when I declined. The entire process took less than 2 hours, including an extended test drive. I'm very loyal to good dealerships and salesmen. I will certainly be buying my next new Ford vehicle from Scott and Serra Ford again. More

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I highly recommend Scott Shawbitz! There was absolutely no pressure, and he really went to bat for me to get the best deal possible on my new Edge. There was absolutely no pressure, and he really went to bat for me to get the best deal possible on my new Edge. More

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