Scott Shawbitz

Scott was our salesman and went above and beyond for us. He managed to navigate an issue with our insurance so we could still take the truck that day. This saved us about three hours of drive time. The deal He managed to navigate an issue with our insurance so we could still take the truck that day. This saved us about three hours of drive time. The dealer also beat my credit union's best interest rate saving some money. Scott stayed late for our closing even though he obviously had Family obligations. Very satisfied with him and the dealership. Thanks More

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Scott S was a genuine pleasure to work with. Over the years I have purchased many new and used vehicles- the experience can be frustrating, long, and almost adversarial. My purchase experience w Over the years I have purchased many new and used vehicles- the experience can be frustrating, long, and almost adversarial. My purchase experience was none of those. Scott is professional, affable and knowledgeable. More

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Scott was very straightforward with the entire process. Fit along the lines of most dealership processes, but had more clarity to what works best for me and very responsive when I had questions. Fit along the lines of most dealership processes, but had more clarity to what works best for me and very responsive when I had questions. More

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Scott & Serra team provided great support and service when we purchased our Explorer. I would recommend them to anybody. when we purchased our Explorer. I would recommend them to anybody. More

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I really appreciated the service and speed with which my transaction was handled. Scott was on top of everything from the minute we walked into the dealership and made the process very easy. transaction was handled. Scott was on top of everything from the minute we walked into the dealership and made the process very easy. More

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Serra Ford Farmington Hills will meet your highest expectations! Believe me. Great location. Professional, friendly and knowledgeable staff. Relinquishing my 2002 Mercury Sable LS was traumatic for me expectations! Believe me. Great location. Professional, friendly and knowledgeable staff. Relinquishing my 2002 Mercury Sable LS was traumatic for me! She was a sweetheart ride for 22 years. Scott Shawbitz was awesome in pairing my phone with my new Ford Edge and helping me get started on learning the new technology. You'll be happy you vehicle shopped at Serra Ford Farmington Hills! More

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I just got a brand new 2024 Ford Bronco from Scott! Best car purchase I have ever went through. Scott explained everything really well and answered all of my questions. Super fast response times and al Best car purchase I have ever went through. Scott explained everything really well and answered all of my questions. Super fast response times and always addressed my concerns. Thank you Scott and Serra Ford! More

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Scott was very helpful and knowledgeable. We did not feel pressured. He exceeded our expectations. The service by the entire staff was exceptional. We would not hesitate to return for our We did not feel pressured. He exceeded our expectations. The service by the entire staff was exceptional. We would not hesitate to return for our next purchase. We would recommend to our friends. Nice experience. More

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Great customer service! My sales person Scott was excellent. He was very attentive, very knowledgeable, patient and kind. He’s the best salesperson ever! He makes you feel v My sales person Scott was excellent. He was very attentive, very knowledgeable, patient and kind. He’s the best salesperson ever! He makes you feel valued and important and doesn’t mind hammering a great deal for you. Wonderful dealership, great vehicle selection, overall great people. More

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Very streamlined and professional experience. Scott directed me to what I wanted, not what he wanted. Great communication through the entire process. Many thanks! Scott directed me to what I wanted, not what he wanted. Great communication through the entire process. Many thanks! More

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