Scott Stica | Page 5

We walked in the door and asked for Joe Nugent and Mike Gottlieb. Long term history with Mike from years past as a salesmen. 8 years ago bought a car from Joe at another dealership. Both have done a great Gottlieb. Long term history with Mike from years past as a salesmen. 8 years ago bought a car from Joe at another dealership. Both have done a great job for us. We had no idea what we wanted for a vehicle and Joe was up to the task. Long story shortened, We walked out with a very comfortable new Subaru Forester, Wilderness Edition. Would I go back? ABSOLUTELY! Very happy with the over all experience at Matthews! More

by willywob Verified Customer Verified Customer

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He was Professional and polite in office as well as on phone the next day phone the next day More

by deb.rubino Verified Customer Verified Customer

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The dealership, Chris McAndrews and everyone we dealt with were exceptional! It was a wonderful experience. with were exceptional! It was a wonderful experience. More

by evanskate213 Verified Customer Verified Customer

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Dom, Dillon, Brad and Scott were all super to work with, and made my buying experience exceptional. First time purchasing from Matthews, probably not my last! Looking forward to my upcoming roadtrip in my and made my buying experience exceptional. First time purchasing from Matthews, probably not my last! Looking forward to my upcoming roadtrip in my new Subaru Forester! My sincere thanks to the entire Matthews team! More

by dvarsik61 Verified Customer Verified Customer

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Joe Nugent was so helpful! I would recommend everyone to go to him to buy a car! I love my new car! Thank you Joe! I would recommend everyone to go to him to buy a car! I love my new car! Thank you Joe! More

by Chloe Howard Verified Customer Verified Customer

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Excellent service and wonderful experience. Bill Allen was fantastic! He was professional & courteous. Very happy with my new vehicle. Bill Allen was fantastic! He was professional & courteous. Very happy with my new vehicle. More

by ciaracamille131 Verified Customer Verified Customer

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Scott was very helpful and informative. The process was easy and simple. I would shop again. The process was easy and simple. I would shop again. More

by charliebainb Verified Customer Verified Customer

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I had been doing a significant amount of car research between three models of Subaru (Forester, Outback and Impreza). I test drove cars from Matthews, Maguire, and attempted at Simmons Rockwell ready to between three models of Subaru (Forester, Outback and Impreza). I test drove cars from Matthews, Maguire, and attempted at Simmons Rockwell ready to purchase. The following is to give perspective of what I now consider, "A Matthews Level of Quality", where every aspect of the Matthews brand blows their competition out of the water: Simmons Rockwell Hyundai Elmira- Despite multiple attempts to see if Simmons Rockwell had two Foresters on their lot (there were only stock photos and very little detail) I received zero communication. I had my information taken twice between three sales reps, left a voicemail, and was promised to be contacted within 10 minutes with answers only to be completely left in the dark. Maguire of Ithaca- The Subaru dealership and the neighboring Dodge dealership (acting as Subaru overflow lot) were fine. My positive takeaway was that we did not discuss finances until I wanted to bring it up. I was given sound advice about financing lightly used compared to a new vehicle, inflation, the economy and upcoming interest rates, etc. I was hassled about wanting to test drive without their sales rep- questioned why I would want to do something like that. Later, my interest in being contacted about new arrivals to their lot was not taken seriously. I asked for an update on price once they had a Forester Sport added to the system, but never heard back. We arrive at Matthews. I actually started here but at the Schenectady branch where I was in contact with Jordan Swiridowsky, a personal shopper. They answered all questions about an Impreza on their lot, sent updated pictures, was prompt, professional and a pleasure to work with. The car was sold before I could make it out there, but I am appreciative of their efforts. Now the Vestal Matthews both Planet Preowned and Old Vestal Rd- First, Planet Preowned where I worked with Andy Husch. Not realizing updated dealership hours because of New Years Eve until I noticed most sales staff leaving, Andy showed me patience, professionalism and service one would expect from a great experience. I almost finalized with the car he showed me but that night, after leaving the preowned lot, I decided to check Old Vestal Rd for one more inventory look through where I found my Forester. I set up an appointment for the next business day. After a prompt response from Mariah I asked to work with Bill Allen (family referred) for this location. The car was ready to be tested and Bill ready to answer all questions. His sales style is relaxed and not pushy. He answered every single question I had about Subaru systems plus more. I thought I knew more than an average buyer but he gave me such a wealth of advice and information about the car and the process that I knew I was finally ready to buy. Every single step of the way Bill ensured a pleasant buying experience and has set a new standard for car buying. I had a fantastic experience and can't speak highly enough of the Matthews team. Professionalism and clear prompt communication are the biggest aspects. Thank you! Additional fact: I just learned that Bill or any other sales rep in the Vestal area can work with you at ANY of the other nearby locations. That doesn't happen at other dealerships that I know of. Matthews is so good at what they do the competition isn't even playing the same game. More

by A-aron Verified Customer Verified Customer

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It was clean land everyone was nice. . they answered all questions I had and more. Thank you . they answered all questions I had and more. Thank you More

by tcharris0 Verified Customer Verified Customer

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Absolutely by far best experience and well taken care everything was perfect 😍 thank you so very much everything was perfect 😍 thank you so very much More

by ashleycoon86 Verified Customer Verified Customer

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