Scott Watson
Scott Watson at Nissan of Elgin

Scott Watson | Page 6

Service Advisor

Nissan of Elgin

2635 Auto Mall Dr
Elgin, IL 60124

5.0
62 Reviews
5.0

62 Reviews

Write a Review

62 Reviews of Scott Watson

September 12, 2024

Dealership Rating
Employee Rating

Great , fast and professional service . Can always count on McGrath Nissan for great service, will use in the future . More

by Jason Louthan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hower

Sep 14, 2024

Nissan of Elgin responded

Thank you, Jason, we are so glad you chose us and look forward to giving you excellent service every time you visit!

September 11, 2024

Dealership Rating
Employee Rating

They do a good job and have good communication before during and after the service. More

by jakebehnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mollie McGrath, Kane Meland , Joe Hower

Sep 13, 2024

Nissan of Elgin responded

Jake Thank you for the great review McGrath Nissan

September 05, 2024

Dealership Rating
Employee Rating

Disappointed yesterday that it took over an hour to fix my Siri in my car after they tested it with a different brand of phone. More

by rtlopez777
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kane Meland , Joe Hower

Sep 07, 2024

Nissan of Elgin responded

We are sorry that the tech in each of our cars is differnet. I understand that in the end we handled the problem with the connectivity. McGrath Nissan

August 28, 2024

Dealership Rating
Employee Rating

Scott in the service department was very helpful even though I showed up late in the day after I finished work. Fast in and out and understanding More

by Mr.Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Nissan of Elgin responded

Thank you for your feedback, Mr. Grant, we're so glad you chose us! Please let us know how we can earn that final star on your next visit =)

August 28, 2024

Dealership Rating
Employee Rating

I had an electrical issue with my Nissan leaf. They detected it, worked with my warrant provider, and repaired the issue. Joe, the person I worked with was very thoughtful and respectful of my tim More

by Grant S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland , Joe Hower

Aug 31, 2024

Nissan of Elgin responded

Thank you Grant, we're glad you chose us and really appreciate the shout out to Joe in service! We look forward to giving you excellent and efficient service whenever you need us.

June 27, 2024

Dealership Rating
Employee Rating

I have been going to this dealership for about 30years Good customer service Appointment availability Friendly staff More

by jrichardson0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland, Joe McGrath, Josy Leal , Joe Hower

Jun 28, 2024

Nissan of Elgin responded

Thank you so much for your wonderful review, we greatly appreciate you continuing to choose us!

June 27, 2024

Dealership Rating
Employee Rating

The service advisors were friendly and helpful and informative and my car was done in a timely manner More

by Glcieregl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Meland , Joe Hower

Jun 28, 2024

Nissan of Elgin responded

Thank you, we are so glad you chose us and look forward to giving you excellent service every time you visit us!

June 21, 2024

Dealership Rating
Employee Rating

Their customer service is excellent. They are courteous and friendly. Always smiling. They take their time to answer questions or concerns. . More

by portoriquen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Nissan of Elgin responded

Thank you for your review, we greatly appreciate you continuing to choose us! Please let us know how we can earn that final star on your next visit =)

June 19, 2024

Dealership Rating
Employee Rating

always get appointment fast an friendly service not to pushy on the additional service whether needed or not More

by hogr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Nissan of Elgin responded

Thank you so much for your wonderful review!

June 11, 2024

Dealership Rating
Employee Rating

The service was phenomenal, everything they told me they were gonna do they did.They gave me a fool description of everything.That was wrong before they did any work.Scott in the Service department was exc More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Nissan of Elgin responded

Thank you for your kind feedback, Steve, we're so glad you chose us and look forward to giving you excellent service every time you stop in and see us!

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