Scotty Glasgow | Page 7

Scott was enthusiastic and got me just the car I wanted and with financing too. I had asked about the tires before I came in and he said he didn't know about them, that we'd have to check. I drove away and and with financing too. I had asked about the tires before I came in and he said he didn't know about them, that we'd have to check. I drove away and we still hadn't checked. I called right away (the next day or next week day) as the tires on this $13K Prius were 3 or less on the outside and worn unevenly. A second trip to Columbia and numerous calls to both Scott and the manager (many with no response back from them at all) and I feel the offer of $100 off a set of tires within the first 30 days (when all the taxes and plates were due) was nothing. Found out from paperwork in the glovebox from a dealership and an insurance company that the vehicle had been wrecked (which I was told it hadn't been. Hmmm, don't know that I ever got the copy of the carfax I was told I would get that first day). I just took a trip to Branson with my kids. Found one of my tires had a bubble on it (less than two months from purchase). Drove home gripping the wheel waiting for a blow out. I'm now driving my daughter's car. Scott didn't give my friend the referral bonus he said he would send to her (she had bought her Prius from this dealership also and she had been very pleased). However, after all I have been through with them over this, my friend ended up buying a new vehicle from a Ford dealership. I am actually very happy with the car. The girls in the office were great to work with. I am very displeased with the salesman/dealership selling such a nice car with such inferior tires and I would have expected them to make it right. No, I am not pleased with their follow up in this matter and because of this I will not be recommending this dealership to anyone. Period. More

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We purchased a 2006 Nissan Pathfinder TODAY from SCOTT G. This was our second purchase From Joe Machens. We Will RECOMEND to anyone wanting a vehicle to GO TO JOE MACHENS! Our experience was GREAT both times This was our second purchase From Joe Machens. We Will RECOMEND to anyone wanting a vehicle to GO TO JOE MACHENS! Our experience was GREAT both times and SCOTT has gone above and beyond his job. THANK YOU JOE MACHENS!!!!!!! More

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Very friendly, low-pressure sales (the product did the selling) We are looking forward to taking a trip in our new Altima. We looked at several other cars, but the Altima won me over. selling) We are looking forward to taking a trip in our new Altima. We looked at several other cars, but the Altima won me over. More

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Bill Sheets was the actual sales associate my husband dealt with, but since then my husband had to go out of town for work and I've dealt with Bill on a number of questions I've had and additional access dealt with, but since then my husband had to go out of town for work and I've dealt with Bill on a number of questions I've had and additional accessories added to the vehicle, and Bill has gone above and beyond. In addition, on ocassion when I've had questions and could not reach Bill Sheets, Scott Glasgow has stepped in to answer my questions with much professionalism. Even though he was not the salesman, he had no problem checking on accessories or giving me suggestions. About a year ago I had a very bad experience with this dealership and did not want to go back, but I am glad my husband decided to come back because Joe Machens Nissan has an class act dealership and an outstanding team of salesmen. More

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I bought my 2010 Titan from these guys last year. Love my truck and got a fantastic deal on it. Since, I've been bringing my truck and my 2008 Nissan Xterra to them for maintenance. I've never had maintenanc truck and got a fantastic deal on it. Since, I've been bringing my truck and my 2008 Nissan Xterra to them for maintenance. I've never had maintenance done at a dealership before (never trusted them to be honest), but I feel like I can trust these guys and would rather have them work on my cars than anyone else in town. Great job guys. I'm a Machens customer for life at this point. More

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