The team was pleasant , but NOT proficient in their
closing process, specifically regarding out of state sales, timely processing of finance documentation requiring this customer to have to identify th
closing process, specifically regarding out of state sales, timely processing of finance documentation requiring this customer to have to identify the $400 error and request a refund. Also, requiring new documentation to be processes. Additionally, their knowledge of communicating with insurance companies and getting the vehicle registered was cumbersome, time intensive and frustrating. I’ve bought many cars in my lifetime and never seen this level of errors, and lack of knowledge of their own process. Corporate also does not clearly identify their staff or how to contact them, which I find convenient for them, but not professional or customer focused. Buyer beware.
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by Mellorc
Apr 30, 2026 -
McGee Mazda Claremont responded
We're very sorry that you're not pleased with your recent car-buying experiences. This isn't the outcome we expect and I regret if your business hasn't been properly valued throughout the process. I'd be glad to speak with you and investigate these issues further - please don't hesitate to reach out.
Thank you,
Billy Goulette - General Manager - (978) 549-1443
Sean and Jason did a great job helping me choose the
right car and were thorough and helpful throughout the whole process. Highly recommend!
right car and were thorough and helpful throughout the whole process. Highly recommend!
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by Austin
Mar 23, 2026 -
McGee Mazda Claremont responded
Austin, we are thrilled to hear you had such a positive experience with Sean and Jason. Thank you for choosing McGee Mazda Claremont and for the recommendation!
Great car buying experience.
Sean Armstrong made sure we had everything we asked for. Paperwork done online so efficient!
Sean Armstrong made sure we had everything we asked for. Paperwork done online so efficient!
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by nperla
Mar 09, 2026 -
McGee Mazda Claremont responded
We're glad to hear Sean provided a smooth experience! Thank you for choosing McGee Mazda Claremont. Enjoy your new car!
They got me in earlier than my appt Were very nice and
explained the video I was out way before I expected It was Wonderful I would recommend this dealsjip to anyone Thankyou Sharon
explained the video I was out way before I expected It was Wonderful I would recommend this dealsjip to anyone Thankyou Sharon
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by sharonmarieshute
Service Price Transparency
Feb 23, 2026 -
McGee Mazda Claremont responded
Hi Sharon, we are happy to read that you were pleased with our team at McGee Mazda Claremont. Thank you for your feedback and for your recommendation. See you next time!
Sean was great to work with, straightforward and helpful,
got everything done to get the exact CX-70 PHEV that we wanted.
got everything done to get the exact CX-70 PHEV that we wanted.
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by Fischere545
Feb 20, 2026 -
McGee Mazda Claremont responded
We're delighted to hear that Sean made your experience straightforward and helpful! Enjoy your new Mazda CX-70 PHEV, and thanks for choosing McGee Mazda Claremont!
Shawn Armstrong was amazing to work with.
He made the new car buying so easy. He answered all my questions and showed me different options to make this process a success. Thank you Mazda and
He made the new car buying so easy. He answered all my questions and showed me different options to make this process a success. Thank you Mazda and thank you Shawn Armstrong. 😊
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by Julie G
Nov 04, 2025 -
McGee Mazda Claremont responded
Julie, we're so glad to hear Shawn made the process easy and enjoyable. Thank you for choosing McGee Mazda Claremont and for sharing your experience. Enjoy your new car!
Knowledgable, friendly, helpful, and effecient.
I would us this dealer again. Sean was my salesperson and did a great job.
I would us this dealer again. Sean was my salesperson and did a great job.
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by gaddyadk
Oct 16, 2025 -
McGee Mazda Claremont responded
We're so glad to hear Sean and the team took great care of you! Thanks for sharing your support of McGee Mazda Claremont. We look forward to working with you again in the future!
Clean professional friendly provide good information and
documentation. Addressed concerns and provided resolution. Salesmen Not pushy. Did a great job in selling us a car
documentation. Addressed concerns and provided resolution. Salesmen Not pushy. Did a great job in selling us a car
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by Mara
Oct 16, 2025 -
McGee Mazda Claremont responded
Hi Mara, thank you for choosing McGee Mazda of Claremont and sharing your feedback! We appreciate your business and hope to see you again down the road!
Sean and Josh are the best !
! Great customer service!! Highly recommended visiting these two at your next visit to McGee Mazda
! Great customer service!! Highly recommended visiting these two at your next visit to McGee Mazda
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by Alexis.danielle.varela
Other Employees Tagged:
Josh Bruce
Oct 14, 2025 -
McGee Mazda Claremont responded
We couldn't agree more—Sean and Josh are amazing! Thank you for your recommendation, and see you next time at McGee Mazda Claremont!
I had a great buying experience with Sean Armstrong.
He was very knowledgeable of the product and I'm a proud new Mazda owner.
He was very knowledgeable of the product and I'm a proud new Mazda owner.
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by Gwenn
Sep 03, 2025 -
McGee Mazda Claremont responded
Gwenn, we are thrilled you are a proud Mazda owner! Sean will be so happy to hear his knowledge made the experience seamless. We look forward to seeing you again at McGee Mazda of Claremont. Enjoy your new ride!