My salesman Sean Berry was absolutely amazing!
He went above and beyond to provide exceptional customer service. I will recommend Sean to anyone looking for a fair price on used or new car
He went above and beyond to provide exceptional customer service. I will recommend Sean to anyone looking for a fair price on used or new car
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by LDAVISFL63
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2024 -
Phillips Buick GMC responded
Thank you so much for your wonderful review! We’re thrilled to hear about your amazing experience with Sean at Phillips Buick GMC. Providing exceptional customer service is what we strive for, and it's great to know that Sean exceeded your expectations. We appreciate your recommendations and look forward to assisting you again in the future!
Sincerely, the Team at Phillips Buick GMC
Everything was fine till I got the car home, they didn’t
put windshield washer fluid in, so my husband did, it leaked right out. Called Shaun berry the guy who sold me the car, told him what happened asked
put windshield washer fluid in, so my husband did, it leaked right out. Called Shaun berry the guy who sold me the car, told him what happened asked if they could help me out, never called back, I guess once they sell you a car they don’t care about you.
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by marshjulie66
Verified Customer
Verified Customer
Jun 17, 2024 -
Phillips Buick GMC responded
Thank you for sharing your experience with us, Julie. We understand your concerns and appreciate your feedback. We strive to maintain high standards and take your feedback seriously. We will share your feedback with our team and reach out to you to discuss your experience further.
Sincerely, the Team at Phillips Buick GMC
We made an otd (out the door) deal.
When the salesperson from the manager, he said oh he forgot the taxes. So he went back again and after adding the taxes on it was about $780 more t
When the salesperson from the manager, he said oh he forgot the taxes. So he went back again and after adding the taxes on it was about $780 more than what it should have been. I asked him to go back 2 times to correct this and he took off a few $;s. I finally said okay, but thought it was a very shady way to add on $. I also think he low balled my trade in, And finally I don't think I got all the incentives that were due. So I am not really happy.
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by prathermother
Verified Customer
Verified Customer
Jun 06, 2024 -
Phillips Buick GMC responded
We appreciate your feedback and would like to discuss the specifics further to address your concerns. Please feel free to reach out to us at your convenience so we can work towards a resolution. Thank you.
Sincerely, the Team at Phillips Buick GMC
Best experience I’ve ever had at a car dealership and
I’ve been to many! Sales person was exceptional, listened to what I was looking for. Haggling was minimal. Business manager was super professional. O
I’ve been to many! Sales person was exceptional, listened to what I was looking for. Haggling was minimal. Business manager was super professional. Overall positive experience.
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by lkurk18
Verified Customer
Verified Customer
Jun 03, 2024 -
Phillips Buick GMC responded
Thank you for the excellent review! We are thrilled to hear that you had the best experience at our dealership. Our team at Phillips Buick GMC always strives to provide exceptional service to our customers. We are delighted that our salesperson and business manager were able to meet your needs effectively. We appreciate your kind words and look forward to welcoming you back in the future. Drive safely!
Sincerely, the Team at Phillips Buick GMC
Extremely helpful, knowledgeable and listened to my needs
helping me find the exact vehicle. Sean was outstanding.
helping me find the exact vehicle. Sean was outstanding.
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by oppd300
Verified Customer
Verified Customer
May 07, 2024 -
Phillips Buick GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and knowledgeable during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely, the Team at Phillips Buick GMC
Cat was great to deal with.
She asked us about our wants and needs and found a perfect match.
She asked us about our wants and needs and found a perfect match.
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by Jeff
Verified Customer
Verified Customer
Other Employees Tagged:
Cat Langbehn
Apr 12, 2024 -
Phillips Buick GMC responded
Congratulations on your new purchase, Jeff! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again.
Sincerely, the Team at Phillips Buick GMC
Went in to purchase a used vehicle from them that I'd
seen online. I'd test driven similar models over at their Phillips Toyota dealership and had good experiences there, so felt good about this location
seen online. I'd test driven similar models over at their Phillips Toyota dealership and had good experiences there, so felt good about this location. Sure enough, everything went very smoothly and the purchase and all went well.
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by plattym3
Verified Customer
Verified Customer
Jan 20, 2024 -
Phillips Buick GMC responded
We appreciate you choosing Phillips Buick GMC for your vehicle purchase. Our staff works hard for our customers and it shows! We appreciate you taking time to recognize them.
Everyone i met or dealt with at the dealership was very
friendly and very helpful. The salesman i dealt with was very nice.
friendly and very helpful. The salesman i dealt with was very nice.
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by Ralphjackson46041
Verified Customer
Verified Customer
Jan 20, 2024 -
Phillips Buick GMC responded
Thank you for taking time to recognize our staff. We appreciate you purchasing your vehicle at Phillips.
I am berry happy to buy my vehicle with you Philips Buick
GMC I was treated with respect and dignity thank you for help me to obtain my truck easily transition.
GMC I was treated with respect and dignity thank you for help me to obtain my truck easily transition.
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by acartagena57
Verified Customer
Verified Customer
Dec 18, 2023 -
Phillips Buick GMC responded
We appreciate your review and the kind words for our staff. The great 5-Star rating, in particular, was gratifying, because it means you liked the way we do business. We are glad to have you as a customer and look forward to seeing you again.
Our salesman Sean was extremely helpful.
Answered all our questions and showed us everything needed.
Answered all our questions and showed us everything needed.
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by jamesricketson95
Verified Customer
Verified Customer
Dec 15, 2023 -
Phillips Buick GMC responded
James, thank you for the kind words for Sean and doing business with PHILLIPS BUICK GMC. We appreciate the High rating and your review. Come back soon.