Sean Desilva
Sean Desilva at Herb Chambers Honda

Sean Desilva

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Sean Desilva

October 14, 2026

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Employee Rating

Sean did an excellent job in getting my 2008 Honda Element back on the road. He made me aware of numerous options, many of them cost-saving, along the way and showed nothing but the highest level of More

by rexbasileus
Recommend Dealer
Yes
Oct 17, 2026

Herb Chambers Honda responded

Hello rexbasileus, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 13, 2026

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I recently made an appointment for service. I forgot to include something I needed addressed when I made the appointment. I emailed Sean DeSilva and he made sure it was added to the work order. More

by brained-rolls-4p
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2026

Herb Chambers Honda responded

Hi, thank you for your review! Happy motoring!

October 03, 2026

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Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson More

by Jacdior4
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Susan Tarquini, Nelson Castillo

Oct 07, 2026

Herb Chambers Honda responded

Thank you for recognizing Sean and the care he showed in addressing your concerns. I’m glad he was able to make you feel heard and supported. At the same time, I’m sorry that your other interactions with our service team have not provided that same experience. Every conversation with our team should be professional, respectful, and focused on helping you, and we appreciate you sharing this feedback. Sincerely, Tom Pasquarella General Manager tpasquarella@herbchambers.com

September 22, 2026

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Sean provided excellent customer service when my dad recently dropped his vehicle off for a recall and other maintenance services. He was attentive and provided numerous status updates even when certai More

by Kim
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Recommend Dealer
Yes
Sep 25, 2026

Herb Chambers Honda responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

September 17, 2026

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Sean provided exceptional service. Thanks to his patience and helpful attitude, my maintenance visit was simple and completely stress-free. More

by Snguyen
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Recommend Dealer
Yes

September 09, 2026

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Sean was incredibly helpful and remarkably patient. He made my maintenance visit simple and pleasant. More

by brianjoe66
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Recommend Dealer
Yes
Sep 12, 2026

Herb Chambers Honda responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

September 08, 2026

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I had service done on my 2025 Honda Accord on 9/5/2026 and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condit More

by raw5462
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2026

Herb Chambers Honda responded

Hi, thank you for your review! Happy motoring!

September 05, 2026

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Sean was great and very kind throughout the whole process! He made the whole process smooth and easy. 10/10 would recommend. More

by Shane
Recommend Dealer
Yes
Sep 11, 2026

Herb Chambers Honda responded

Shane, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

September 03, 2026

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Sean was very professional, would highly recommend his services , it was a pleasure working with him. More

by jduffy761
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Recommend Dealer
Yes
Sep 11, 2026

Herb Chambers Honda responded

Hi jduffy761, thanks so much for rating us so high! Be safe on the road!

September 01, 2026

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Sean DeSilva took care of me and was considerate of my time and service. Very hard worker and values his customers! I would refer him to anybody that needs service done on their car! More

by Ednildalopeshunt13
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Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini, Nicolas Karam

Sep 06, 2026

Herb Chambers Honda responded

Thanks for the great rating! We are always happy to help!

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