Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 22

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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4.9
342 Reviews

Dealership Experience

12 yrs, 1 mo

4.9

342 Reviews

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342 Reviews of Sean Freeman

August 05, 2021

Dealership Rating
Employee Rating

Had a detail, mud guards installed and I'll change. Very positive experience will definitely return for future work on my truck and will recommend to others. Sean was very professional and courteous More

by patspatriot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 29, 2021

Dealership Rating
Employee Rating

I have repeatedly informed everyone at Walls that they are by far the best Ford service department. Sean Freeman couldn't have been anymore helpful with my issue and follow-up with the necessary fix. We w More

by carrollwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Walls Ford responded

Thank you for taking the time to share the experience you had with Sean at Wall's Ford. We appreciate your feedback and look forward to serving you for many years to come..

July 23, 2021

Dealership Rating
Employee Rating

We had a death in the family that required us to drive to Iowa. It was very stressful. My F250 needed an oil change before we could leave, and I showed up at the Walls service department, unannounced, to s More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Walls Ford responded

Sorry for your loss Steve! Glad to hear we helped make a very stressful time a little easier for you.

July 20, 2021

Dealership Rating
Employee Rating

This is the 1st time I had Steve as my service advisor and Steve did a wonderful job with his patience dealing with the warranty company for 3 days of back and fourth with claim Dept. Wasn't easy but he More

by Mpotenza86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Jul 24, 2021

Walls Ford responded

Thank you for taking the time to share your experience. We couldn't be happier that Steve got things done with the Warranty company. He's very tenacious and we're lucky to have him on the Wall's Ford team. We look forward to serving you for many years to come.

July 15, 2021

Dealership Rating
Employee Rating

Sean and everyone at Walls provided me with great service. Always friendly, knowledgeable, accommodating, and efficient! I fully trust Walls Ford my car's service needs. More

by Kathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Walls Ford responded

Thanks so much for your positive feedback, Kathie, and for taking time to leave us a review. We really appreciate it! So glad to hear that Sean provided you with such great service. At Wall's Ford we strive to be the most friendly and helpful dealership- and we’re honored to have earned your trust.

July 03, 2021

Dealership Rating
Employee Rating

Sean and the team at Walls have always been superb both in sales but especially service. Been a very satisfied customer for almost 30 years. More

by dfloreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Walls Ford responded

Thank you for taking the time to share your many years of experience! We look forward to serving you for another 30 years!

June 29, 2021

Dealership Rating
Employee Rating

Awesome deals and friendly and professional staff. Made a very bad situation bearable it was a real pleasure doing business with y’all will definitely be back Win we next purchase a vehicle this was the be More

by Hoodhubert257
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Stan "Stan the Man" Wojtas, Steven Freeman, Bryan Wall, Jack Simko , Joe Crescitelli, Tom Fountain, Derek Roy

Jun 29, 2021

Walls Ford responded

Sorry such a bad situation is what caused you to come in, but so glad we could help! Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

June 25, 2021

Dealership Rating
Employee Rating

Joe v made my experience at walls Ford extremely great!! More

by bobetsy
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas , Joe Vigliotta, Heather great to deal with

Jun 29, 2021

Walls Ford responded

Thanks Bob! Great to hear!

June 22, 2021

Dealership Rating
Employee Rating

Derek and the Sevice team are professional and communicative. Always a great experience. More

by jgershman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman , Derek Roy

Jun 23, 2021

Walls Ford responded

Thank you for sharing the experience you had with the Service team. We look forward to continuing to provide you with great experiences for many years to come!

June 21, 2021

Dealership Rating
Employee Rating

Easy scheduling of appointment, and The service department was very helpful. The place was clean, and everyone was very professional. I would recommend them to anyone. More

by peterwilsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Walls Ford responded

Peter, Thank you for taking the time to share your experience! We value all customer feedback, and we're happy you had such a positive experience. We look forward to providing you with great customer service for many years to come!

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