Sean Gillen
Parts Manager
Ken Ganley Kia of New Port Richey
5819 U.S. Hwy 19
New Port Richey, FL 34652
Dealership Experience
4 yrs
Industry Experience
31 yrs, 4 mos
Languages Spoken
English
5 Reviews
Write a Review5 Reviews of Sean Gillen
February 12, 2024
Let me tell you about my experience with this dealership, last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he o last week my vehicle would not shift out of park. So I was referred to a independent repair shop, he said he thinks it could be the solenoid, so he ordered the part. Well that wasn't the problem so he ordered a module, which would not be in for a couple of days. That being said had me pay for parts before installed in vehicle. So I decided to call Ken Ganley Kia, spoke to Larry in the service department, let me tell you he was so helpful and assured me that he would do everything to help me out, he made an appointment for me for the very next day. We spoke to Todd in the parts department about the ordered parts, (parts were ordered from Kia ) and was told electrical parts are not returnable. We than talked to parts manager Sean he was also very helpful as he discounted the part that would fix the vehicle a BCM. So I decided to talk to the service manager Reese to let him know how his staff was just exceptional and Kia should be proud to have them in their dealership. I've have worked in dealerships for several years and held several positions including doing warranty for the service departments so I know the reputation that is attached to dealerships are not the best. This dealership gives new meaning to honesty and striving to satisfy the customer. So big thank you to LARRY, TODD, SEAN & REESE. P.S. I only been living in Florida for 4 months so happy to have encountered Ken Ganley Kia. More
Other Employees Tagged: Larry Rosecrants, Todd(parts), Reese (service)
June 13, 2021
I knew exactly what I wanted and I could afford. Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing Tomorrow made that happened. A buying experience that I thought would be horrible turned out amazing More
Other Employees Tagged: Anthony Dabrowski, Tony Delgado, Tom Smith
May 04, 2021
Overall the experience was good. The salesman was very accommodating and insightful on the product. The finance folks were very helpful in making the process go smoothly. Fantastic experience accommodating and insightful on the product. The finance folks were very helpful in making the process go smoothly. Fantastic experience More
Other Employees Tagged: Vince Angelotti, Gene Byrd, Bobby Walsh
April 29, 2021
Very happy with my purchase. Staff was very friendly and helpful. My car was done timely. It was washed, vacuumed, and looked as it was a brand new cat. Very pleased with every detail. helpful. My car was done timely. It was washed, vacuumed, and looked as it was a brand new cat. Very pleased with every detail. More
Other Employees Tagged: Harry Parmar, Tom Smith
April 14, 2021
I was in and out In less than hour. I’m in love with my new car. Thank you everyone at Kia for helping me get my new car new car. Thank you everyone at Kia for helping me get my new car More
Other Employees Tagged: Otto Villalta , Jobs ., Anthony Dabrowski, Tony Delgado, John Gilliss, Tom Smith, Neil Tenn