I like the text alerts and the place to wait is nice.
It is convenient
It is convenient
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by MBARNES7002
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
Jun 19, 2026 -
Corwin Toyota of Bellevue responded
Thank you for sharing that our text alerts kept you informed and the waiting area suited your needs. We’re glad the service process for your Hyundai Santa Fe felt convenient. We appreciate your feedback and look forward to your next visit.
Francis Borts, General Manager
Happy with how they take care of my car.
Love that they get me in easily and keep me comfortable with snacks and beverages and if it takes over a hour will get me a Uber
Love that they get me in easily and keep me comfortable with snacks and beverages and if it takes over a hour will get me a Uber
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by cdludden
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
Jun 17, 2026 -
Corwin Toyota of Bellevue responded
It’s great to know our service team made scheduling easy and provided snacks, beverages, and a ride if your appointment ran long. Thank you for trusting us with your Toyota and we look forward to maintaining it for you again.
Francis Borts, General Manager
Only issue I had was that I had to ask to have my truck
washed after it was done getting serviced.
washed after it was done getting serviced.
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by SCOTTSCOTTERLE
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Corwin Toyota of Bellevue responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Francis Borts, General Manager
I’m very happy with the service at Corwin Toyota on my
2022 Toyota tundra pick up truck
2022 Toyota tundra pick up truck
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by FAMOUSHOOKS
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Corwin Toyota of Bellevue responded
We’re delighted to hear you’re so satisfied with the service on your 2022 Toyota Tundra. Thank you for trusting our team to keep your Tundra running smoothly and we look forward to assisting you again.
Francis Borts, General Manager
It was a last minute drop without an appointment and they
were quick to accommodate and complete all the work I asked for. Excellent service!
were quick to accommodate and complete all the work I asked for. Excellent service!
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by nkgall3
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
Jun 11, 2026 -
Corwin Toyota of Bellevue responded
Sean and our service team were glad to handle your last-minute Chevrolet service and finish all the requested work so promptly. Thank you for the top rating and we look forward to keeping your Chevrolet running smoothly.
Francis Borts, General Manager
While the service work itself appears to have been
completed satisfactorily, the overall customer experience was disappointing, especially for a first-time visitor. There was little to no guidance thr
completed satisfactorily, the overall customer experience was disappointing, especially for a first-time visitor. There was little to no guidance throughout the process, from entering the service bay and checking in, to understanding where to wait, how service updates would be communicated, and where to retrieve my vehicle afterward. Staff interactions felt impersonal and lacked the basic communication and customer service needed to help a new customer feel welcomed and informed. Better signage, clearer instructions, and more proactive communication would significantly improve the experience.
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by TERRY.KELLER.1962
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
Jun 11, 2026 -
Corwin Toyota of Bellevue responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Francis Borts, General Manager
I got my oil changed and my car is leaking oil now.
Its Sunday and you guys are closed so now I cant get there till tomorrow after work.
Its Sunday and you guys are closed so now I cant get there till tomorrow after work.
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by CMFRITZ1972
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
Jun 11, 2026 -
Corwin Toyota of Bellevue responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Francis Borts, General Manager
great dealership, been going there for more than 10 yeas.
.. fast service and free coffee
.. fast service and free coffee
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by A1NEB2MS
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Corwin Toyota of Bellevue responded
It’s wonderful to hear you’ve trusted us for over ten years for your Toyota service. We’re glad the visit was quick and that you enjoyed our complimentary coffee.
Francis Borts, General Manager
Was easy to work with, got me right in, and did the work
in a timely manner
in a timely manner
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by SGRASSAU
Verified Customer
Verified Customer
Other Employees Tagged:
Sean Godsey
May 28, 2026 -
Corwin Toyota of Bellevue responded
Thank you for sharing your experience. It’s great to hear our team could get you in right away and complete your Toyota RAV4 service without delay. We appreciate you choosing our service center for your RAV4 care.
Francis Borts, General Manager
I called because I was running late a few minutes.
They said that was fine and would still be able to do the service i requested. I felt treated with courtesy and respect and a valued customer. They o
They said that was fine and would still be able to do the service i requested. I felt treated with courtesy and respect and a valued customer. They only did the work I requested and did not pressure me to do the additional recommended services that I felt I did not need. They even informed me that I had a nail in one of my tires after they rotated the tires. I was going to ask them about if they had found something in one tires because I had a low tire warning, but had forgotten.They told me where they rotated it to. and said it would probably be fine for a day or two and to keep watch over it. I was able to get it in the next day for repair.
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by BIRDLONGLEGS
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Corwin Toyota of Bellevue responded
Thank you for sharing your experience with our service team for your Toyota RAV4 Hybrid. It’s great to hear Sean handled your requested work with courtesy and informed you about the nail without any upsell pressure. We appreciate your trust and are here to help whenever you need us again.
Francis Borts, General Manager