

Sean Pierce
Service Advisor
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
64 Reviews
Write a Review64 Reviews of Sean Pierce
July 04, 2025
Following what should’ve been just a routine service to go through a standard mileage level check, rotating tires, and oil change, which took a complete total of 3 1/2 hours, I went out to my car to find t go through a standard mileage level check, rotating tires, and oil change, which took a complete total of 3 1/2 hours, I went out to my car to find that it had WD-40 or other lubricant smears all over the outside of the door The door frame, and Even inside on the handle and upholstery. I was gratified that Sean immediately corrected the issue, but then, as I left, I found that the front right tire had not been fully seated, and had to bring it back immediately. Again, Sean was apologetic and immediately corrected the problem and did a full system. check to ensure that everything has been done correctly. While I appreciate Sean’s effort to correct the problem, I was disappointed that twice the vehicle had not been checked to ensure that it had been properly serviced before turning it over to me. I was also disappointed that the service did not come with a car clean, which is relatively standard in my experience. Ultimately, I was satisfied with the final result of the service, however, I think the organization needs to work on some standard operating procedures and quality checks. More
Other Employees Tagged: Floyd Pilley
July 02, 2025
They were very nice and got me serviced as soon as they could. Very friendly could. Very friendly More
Other Employees Tagged: Floyd Pilley, Ashley Magnuson, Rene Polanco, Caitlyn Tait
June 28, 2025
I took my truck in for a routine oil change at 7:30am and didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress More
Other Employees Tagged: Floyd Pilley
June 28, 2025
Great service, everyone was very professional and informative and polite. Plan on coming back again. informative and polite. Plan on coming back again. More
Other Employees Tagged: Floyd Pilley
June 26, 2025
Sean and Floyd was very helpful to me. I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak t I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak to Sean. More
Other Employees Tagged: Floyd Pilley
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