Sean Pierce
Sean Pierce at Southern Hyundai Chesapeake

Sean Pierce

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.4
80 Reviews
4.4

80 Reviews

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80 Reviews of Sean Pierce

July 27, 2025

Dealership Rating
Employee Rating

Service was great really hooked me up with a great deal, excellent service would recommend More

by jonathanrussell0816
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2025

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The service at the dealership was good. The technician was also good they got my car and out in a timely manner and a good job. More

by DEERHUNTERDAD10
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2025

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Nice and professional is an understatement of how i can describe the customer service i received More

by epiphany719
Service Price Transparency
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Recommend Dealer
Yes

July 23, 2025

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Wwnt in for oil change & inspection. They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show More

by JUSTASPRINKLE
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Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner, Shane Dobert

Jul 23, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 23, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 22, 2025

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Employee Rating

They Resolved my problem with my low oil light that came on after my last oil change. More

by yuchnovicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Jul 23, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 22, 2025

Dealership Rating
Employee Rating

Having to bring a vehicle to a dealership twice to fix the same thing is one thing but having it kept basically 18 physical days is not acceptable. I dropped it off on July 3rd was told the part got in on More

by Ice23605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 23, 2025

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 21, 2025

Dealership Rating
Employee Rating

Although the service center was extremely busy, the team did an amazing job to get people in and out at a timely manner. More

by DSHENTAUL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jul 23, 2025

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 20, 2025

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Employee Rating

I am supposed to have free oil changes and I was charged for it on this visit More

by LANA_DAY03
Service Price Transparency
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Recommend Dealer
No
Jul 23, 2025

Southern Hyundai Chesapeake responded

We value and appreciate your business, Lana. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 17, 2025

Dealership Rating
Employee Rating

I made an appointment for 8:30 and at 10:30 still waiting all are nice but why make an appointment to wait over 2 hours for service More

by RODGERSELAINE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Floyd Pilley

July 16, 2025

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Employee Rating

Honestly this was my worst experience with Hyundai. First off the 60K check should not cost 2200 dollars. The average is between 500-1200 dollars. Then the main reason I brought my car in was due to el More

by Craig Stevenz
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Floyd Pilley

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