Sean Pierce

After sitting there for over an hour, I decided that the state inspection too long. state inspection too long. More

by CWINSTEAD22 Verified Customer Verified Customer

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Following what should’ve been just a routine service to go through a standard mileage level check, rotating tires, and oil change, which took a complete total of 3 1/2 hours, I went out to my car to find t go through a standard mileage level check, rotating tires, and oil change, which took a complete total of 3 1/2 hours, I went out to my car to find that it had WD-40 or other lubricant smears all over the outside of the door The door frame, and Even inside on the handle and upholstery. I was gratified that Sean immediately corrected the issue, but then, as I left, I found that the front right tire had not been fully seated, and had to bring it back immediately. Again, Sean was apologetic and immediately corrected the problem and did a full system. check to ensure that everything has been done correctly. While I appreciate Sean’s effort to correct the problem, I was disappointed that twice the vehicle had not been checked to ensure that it had been properly serviced before turning it over to me. I was also disappointed that the service did not come with a car clean, which is relatively standard in my experience. Ultimately, I was satisfied with the final result of the service, however, I think the organization needs to work on some standard operating procedures and quality checks. More

by Rspusna85 Verified Customer Verified Customer

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It's nice and clean, like the coffee machine, fix the roll-up doors so they open when you drive up roll-up doors so they open when you drive up More

by DAVIDFRYE Verified Customer Verified Customer

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They were very nice and got me serviced as soon as they could. Very friendly could. Very friendly More

by jt022505 Verified Customer Verified Customer

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I took my truck in for a routine oil change at 7:30am and didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress More

by nwwilson24 Verified Customer Verified Customer

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Service was quick, and staff is always friendly and helpful. Answers all my questions and easy to reach. helpful. Answers all my questions and easy to reach. More

by SAMANTHA107 Verified Customer Verified Customer

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Great service, everyone was very professional and informative and polite. Plan on coming back again. informative and polite. Plan on coming back again. More

by williampearson Verified Customer Verified Customer

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Good Team Good Service Good all-around experience ? ? ?? ?? ?? ?? ?? ?? ?? ? ?? ?? ?? ?? ?? ?? ?? More

by n.jett Verified Customer Verified Customer

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I don’t understand why it take 3 hours to change oil. Car not setting in the bay. Car not setting in the bay. More

by justinshepheard Verified Customer Verified Customer

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Sean and Floyd was very helpful to me. I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak t I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak to Sean. More

by keshia1287 Verified Customer Verified Customer

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