Sean Sexton | Page 2

I purchased a 2022 Chevy Silverado from Grubbs Infiniti of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and accident history of the vehicle. The truck had a huge dent in the rear bumper that was conveniently left off of the correspondence with the salesperson Gkheria Collins, even though I asked for an accurate description and videos of the vehicle. The manager Sean Sexton was of no help with "my problem now" (a $1500 repair), even with me having to call and leave a message three times to get a response. And the GM, Brendon Porter, never responded even after leaving three messages for him. It took over a month to send the title and I had to call and ask for it, I'm assuming because of my complaint. Look over these vehicles really well if you're out of town and beware of this dealership and their shady tactics. More

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My service advisor is always so helpful when I come in and have any questions about my car maintenance and have any questions about my car maintenance More

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They earn your business rather than trying to out- maneuver you. Product quality is exceptional and sales team has deep product knowledge as well as industry knowledge. Wes, Sean and Mo each handled p maneuver you. Product quality is exceptional and sales team has deep product knowledge as well as industry knowledge. Wes, Sean and Mo each handled pre-sales, sales and post-sales support (installation and maintenance schedule) seamlessly. This is what luxury auto sales looks like. More

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Best buying experience I have every had my finance manager Mandy was amazing had everything ready for me and my husband to sign manager Mandy was amazing had everything ready for me and my husband to sign More

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My experience was top notch. Sean Sexton truly went above & beyond for us. He was so helpful, highly knowledgeable, & worked super hard to make sure we were satisfied at the en Sean Sexton truly went above & beyond for us. He was so helpful, highly knowledgeable, & worked super hard to make sure we were satisfied at the end of the day. He was very personable, kind, & had outstanding communication with us. I couldn't imagine doing business with anyone else More

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They have excellent representatives! Sean was knowledgeable, patient, and got me a great deal on my new Q50! Sean was knowledgeable, patient, and got me a great deal on my new Q50! More

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Everyone was fantastic. Sean sexton was the best. Very professional yet down to earth kinda guy. Never did he pressure us to buy. He will be our first call when we look for another car. Mandy.... whe professional yet down to earth kinda guy. Never did he pressure us to buy. He will be our first call when we look for another car. Mandy.... where do I start? What a beautiful human. She made the financial part painless, easy & pleasant. And boy, did we also have some laughs! Thanks for everything! More

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Had the best experience with my out of state purchase from the sales, finance, and service team at Grubbs Infinity. My car arrived in pristine condition and the additional tinting of my windows was the from the sales, finance, and service team at Grubbs Infinity. My car arrived in pristine condition and the additional tinting of my windows was the Icing on the cake. So happy with my purchase and the entire Grubbs Family. I highly recommend you visit this dealership for a stress free experience and exceptional customer service. More

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Great experience, I've never been in such a professional place with excellent service provided. I highly recommend. place with excellent service provided. I highly recommend. More

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This place is too busy for the staffing. Waited on hold for 27 minutes before i got hung up on and was told that the person got busy with other work.. Sean was good up until you needed him for help because for 27 minutes before i got hung up on and was told that the person got busy with other work.. Sean was good up until you needed him for help because he stated to call him if for any questions. Could never get ahold of him. Broken promises made by Sean from the get go and Angela in finance made us look like idiots when we told the service department what she stated. We were told by service " finance likes to promise lots of things that they can't actually do, they don't know what we can do." Read that again and think to yourself is this a company you want to do business with? Grubbs should have a reality show with how much each department talks bad about the other. Which makes sense as how we've been inconvenienced by sales, finance & service at this point and we're 4 months deep. Just curious as to what will happen next in our dealing with Grubbs. More

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