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Start your review of Sean Yancey.
Sean Yancey
Sean Yancey at Priority Toyota Chesapeake
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Sean Yancey

Sales Consultant

Priority Toyota Chesapeake

1800 Greenbriar Parkway
Chesapeake, VA 23320

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1 Review of Sean Yancey

August 22, 2020

Dealership Rating
Employee Rating

"They up sale vehicle and try to get you to pay over MSRP,..."

- carcraz7070

They up sale vehicle and try to get you to pay over MSRP, (DEALER ADJUSTMENT) they name it. Beware of the extra dealer sticker on their vehicles. These are dealer tricks to basically take your cash.. They doc fee is extremely high, research what a fair fee is before you go

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Recommend Dealer
No

Other Employees Tagged: Joey Balsamo

Sep 03, 2020

Priority Toyota Chesapeake responded

Hello carcraz7070, thank you for your feedback. I am sorry to hear you did not enjoy her experience with us, and would like to speak with you in order to learn more details about the interaction. If you would be willing to email me directly at amber.alcaraz@priorityauto.com, I would appreciate the opportunity to remedy this and prove our commitment to the highest possible customer service. Thank you for your time, and I hope to hear from you. - Amber Alcaraz, Customer Relations Manager

Sep 08, 2020

carcraz7070 responded

The Customer Relations Manager (Amber) reach out to me and I expressed how I was treated and the reason for review. She was apologetic, very professional and willing to help.. Unfortunately the first impression was horrible and fees are extremely high. RESEARCH, RESEARCH, RESEARCH before being swindled for over MSRP. Hopefully Ms. Amber and the dealership truly addressed the issue with the sales manager (which text me, I believe was mandated).

Sep 08, 2020

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We hope the follow up earned an improved star ranking, and we look forward to helping you and any friends or family in the future. You have my direct contact, thank you. - Amber

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