Sebastian Goncalves

I drove four hours to this dealership to look at a 21 F150 Platinum. The salesman was great (Christos) and I made a deal on the truck with the intention of returning in two days to drive it back home. Ch F150 Platinum. The salesman was great (Christos) and I made a deal on the truck with the intention of returning in two days to drive it back home. Christos gave me a guarantee from his manager that no deposit was needed to hold the truck and that the purchase order was enough. The next day I work out everything with the bank, and my bank representative calls the dealership and speaks with Sebastian who guarantees the deal is done. The same day I added the vehicle to my insurance policy and provided the identification to the dealership. Thirty minutes before I am supposed to leave the next day (the day I told the dealership I would be back to get the truck) I receive a call from the finance manager informing me that they had sold the truck to someone who had walked in. When I informed the finance manager that he must be mistaken because the deal was already done, he confirmed that the truck was sold out from underneath me. This was extremely disappointing because the dealership had given me deceptive information (a guarantee that the truck would be held) and preferred a customer who financed in house through their lenders over someone who had their own financing. I will make sure that myself or anyone I know will never use Mac Haik, and I will be filing a formal complaint with Ford corporate. This was unacceptable. More

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Normally, I view buying a vehicle as a stressful experience, but when I walked into this place and talked with the sales person and the finance manager, it was perfect. No stress, they were very fri experience, but when I walked into this place and talked with the sales person and the finance manager, it was perfect. No stress, they were very friendly. They were very professional. They were on top of everything and made it just simple and easy and I absolutely enjoyed spending the time with them and getting this taken care of and getting a new vehicle. With excellent customer service like that I would recommend this dealership to anyone and we’ll go back myself. More

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Mac Haik Ford is a great dealership I highly recommend them I have purchased several new trucks and always have a wonderful experience I recommend Adolfo Valdez for sales and Sebastian in Finance both ver them I have purchased several new trucks and always have a wonderful experience I recommend Adolfo Valdez for sales and Sebastian in Finance both very honest guys!!!! More

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Very nice experience during my 2024 Ford Maverick purchase . Adolfo was always available for any questions, and very helpful. purchase . Adolfo was always available for any questions, and very helpful. More

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Outstanding service from Sebastian! From start to finish he was amazing to work with! Highly recommend! From start to finish he was amazing to work with! Highly recommend! More

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Probably the easiest car buying experience in the past 20 years. Well done Max Haik Ford. years. Well done Max Haik Ford. More

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I had a great experience ordering and buying my 2023 Maverick pickup. There were no markups on the price or dealer add ons. Sebastian my salesman was easy to work and applied my discounts. Thanks to Maverick pickup. There were no markups on the price or dealer add ons. Sebastian my salesman was easy to work and applied my discounts. Thanks to Mac Haik for the Maverick. More

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Had a great experience purchasing my 2033 F150. Sebastian did a wonderful job getting me in and out while also entertaining my four year old while I finished the paperwork. Sebastian did a wonderful job getting me in and out while also entertaining my four year old while I finished the paperwork. More

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Cyrus Makvandi is the best! Extremely professional. Would highly recommend for any service needs on your vehicle. Extremely professional. Would highly recommend for any service needs on your vehicle. More

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Sebastian and Adolph both served us. We are repeat customers. It was a quick and helpful experience and got the vehicle we wanted at a reasonable price, especially these days. We are repeat customers. It was a quick and helpful experience and got the vehicle we wanted at a reasonable price, especially these days. More

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