Sebastian Monsalve
Sebastian Monsalve at City KIA of Greater Orlando

Sebastian Monsalve

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Sebastian Monsalve

October 06, 2025

Dealership Rating
Employee Rating

Currently dealing w/ dealership adding 1500 GAP and misrepresenting it as a “fixed price” from my bank and not their own doing. Contacted and confirmed with my bank that their GAP pricing is either 52 More

by Belynda
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Rivas

October 06, 2025

Dealership Rating
Employee Rating

Currently dealing w/ dealership (Joel Rivas) adding 1500 GAP and misrepresenting it as a “fixed price” placed by my bank or “the bank systems set pricing” and not City Kias own doing. Contacted and confirm More

by Belynda
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Rivas

October 06, 2025

Dealership Rating
Employee Rating

Currently dealing w/ dealership (Joel Rivas) adding 1500 GAP and misrepresenting it as a “fixed price” placed by my bank or “the bank systems set pricing” and not City Kias own doing. Contacted and confirm More

by Belynda
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Rivas

October 06, 2025

Dealership Rating
Employee Rating

Currently dealing w/ dealership adding 1500 GAP and misrepresenting it as a “fixed price” from my bank and not their own doing. Contacted and confirmed with my bank that their GAP pricing is either 52 More

by Belynda
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Rivas

September 20, 2025

Dealership Rating
Employee Rating

I found the sales staff to be well-informed and cooperative. I would unhesitatingly recommend this dealership to anyone looking for a new car. More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Brenda Ayala

Sep 21, 2025

City KIA of Greater Orlando responded

Steve, Thank you for your time and feedback. We are pleased to hear that your vehicle experience was so pleasant that you are willing to recommend us to others, thank you. We look forward to seeing you again in the future.

September 17, 2025

Dealership Rating
Employee Rating

The people are great the service center not so much , they should have drinks and snacks for the people while they wait More

by nictaylorr42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence Manning

Sep 18, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that our entire team was able to help from the start to finish just had an issue with the service center. We understand your concerns and questions, we would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager. We would love to further assist you.

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