Senayet Begashaw

I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two professionals exemplified flawlessly. Despite my lengthy journey to the dealership, Charlie had the car prepared and waiting for me, sparing me any unnecessary delays. Their no-nonsense attitude and focus on meeting my specific needs were truly refreshing. Charlie even went above and beyond by graciously providing all-weather mats, a small gesture that speaks volumes about their dedication to customer satisfaction. Senayet's astute recommendation for a warranty option further underscored their commitment to offering practical solutions without the unnecessary frills. Without a doubt, this was the most enjoyable car buying experience I've ever had, and I've had my fair share. Leaving the dealership in my new GLE 550e, I departed with genuine contentment and a firm resolve to return when the time arises, as well as enthusiastically recommend their services to others in the market for a Mercedes. Their collaborative efforts made me feel like an integral part of the process, rather than a mere spectator. Many thanks for your outstanding work—your professionalism and camaraderie did not go unnoticed. And please accept my apologies for inadvertently extending your workday; however, my gratitude for your exceptional service knows no bounds. More

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It’s my pleasure and honor to write a review for Mr. Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped t Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped towards my decision to purchase my new vehicle under his direct recommendation. Mindfully respecting my time constraints, Kwame exceptionally went beyond the call of duty, by personally taking the time to transfer all of my personal items from my old car to new my one, while I was working to finalizing my paperwork with your finance team. Additionally, I found Kwame to be very detail-oriented, and I appreciated how he flawlessly with ease took the time to show me how to setup my car system and pairing it with my cell phone. I will definitely share my amazing experience and refer my family and friends to come to EuroMotorCars Germantown, LLC for the purchase of their next vehicle. Great Job Kwame! Senayet was also very friendly, clear and concise of every detail of the documents I had to sign. I really enjoyed her pleasant conversation and advisement of the details of the contract. More

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Kwame Odum was by far the most articulate, honest, and genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach. He provided well class service and made me feel like I was the most valued customer ever. He made right what a different non-affiliated dealership "made wrong". I wish I could give you a million stars and I hope you are able to mentor others in the right way of "selling luxury". Thank you for your patience, sharing knowledge, and caring about my purchase. Thank you for making me a Mercedes Benz purchaser and driver for life! More

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Very pleased with the car buying process from beginning to end with Ramesh Kapoor and EuroMotorcars to end with Ramesh Kapoor and EuroMotorcars More

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+Ten stars to all Mr. Kwame Odum, Ms. Senayet Begashaw, Mr. Brian Granados, and Euro Motorcars Germantown. Thank you to all. First new car and first Mercedes-Benz. We b Kwame Odum, Ms. Senayet Begashaw, Mr. Brian Granados, and Euro Motorcars Germantown. Thank you to all. First new car and first Mercedes-Benz. We bought the car over sending e-mails back and forth for 1 or 2 days. First impression with Mr. Kwame Odum and Mr. Brian Granados were transparency in sales quote. We met Mr. Kwame Odum at the dealership, he was professional all the way, he was very helpful. Also Ms. Senayet Begashaw in the finance dept. tried to help us with financial help and she found one for us. Very happy with new Mercedes-Benz we purchased and Thank you to Mr. Kwame Odum's follow-up support. More

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I had a great experience with this dealership. The staff was very helpful and respectful. I would definitely recommend this dealership to others. The staff was very helpful and respectful. I would definitely recommend this dealership to others. More

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Adrain was great john was also amazing. The finance department was also super helpful in everything they did The finance department was also super helpful in everything they did More

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If I could add an extra star for mr Kapoor, I would. His professionalism knowledge & positive attitude is what got me to decide to purchase from Eurocars in Germantown (I was just looking). He answer ev His professionalism knowledge & positive attitude is what got me to decide to purchase from Eurocars in Germantown (I was just looking). He answer every question I had and on top of that the process was quick and easy. More

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I drive past a dealership in Hagerstown to get Eiuro motors. The service is good. motors. The service is good. More

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I would like to thank Mr. Kapoor and everyone involved, for assisting me in my vehicle purchase today. I didn’t feel like I was just another sale, and he was extremely profess Kapoor and everyone involved, for assisting me in my vehicle purchase today. I didn’t feel like I was just another sale, and he was extremely professional and kind. Up front pricing and honesty, which is very rare at car dealership’s. If I’m ever in the market for another vehicle I’ll come back, you guys do it right ! Thanks, mcr More

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