Sergio Reyna
Sergio Reyna at Victory Toyota of Midtown

Sergio Reyna

Service Director

Victory Toyota of Midtown

3255 North Cicero Ave
Chicago, IL 60641

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4.6
174 Reviews
4.6

174 Reviews

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174 Reviews of Sergio Reyna

January 17, 2026

Dealership Rating
Employee Rating

Excellent service easy to book appointment and was taken care of in a timely manner thank you guys More

by CBANUELOS35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MAYRA RODRIGUEZ

Jan 20, 2026

Victory Toyota of Midtown responded

Thank you for the 5-star review CBANUELOS35 & your kind words for our service team Mayra Rodriguez & Sergio Reyna.

January 17, 2026

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Good service but the wait is kind of long. But I will still go back for my oil service. More

by TERESITA66
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2026

Victory Toyota of Midtown responded

Thank you for your 4-star review 🤩✨

January 03, 2026

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I rely on Victory Toyota of Midtown for the service and repair of my vehicle. They never disappoint. I would recommend this business to anyone who wants a job well done! More

by kwauters
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: MAYRA RODRIGUEZ

Jan 05, 2026

Victory Toyota of Midtown responded

Thank you kwauters for your kind words about our services & we're glad that Sergio Reyna & Mayra Rodriguez made it possible for you. Happy New Year! Thank you.

December 10, 2025

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Excellent service all around, from phone calls to customer service. The waiting area is very comfortable.. thanks More

by analymb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Javier

Dec 22, 2025

Victory Toyota of Midtown responded

Thank you for your kind words analymb we are so glad we provided you with excellent customer service!

November 24, 2025

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très accueillant et respectueux, toujours à l’écoute et satisfaisant je suis très contente NOSJe More

by DJENABOU84
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MAYRA RODRIGUEZ , Alex Sarmiento

Nov 24, 2025

Victory Toyota of Midtown responded

Thank you very much for your kind words we are very happy we met your expectations 🤩

November 15, 2025

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Our experience was smooth and pleasant. The entire staff from service to sales was friendly and efficient. We have gone here for years and they seem to really value customer care. More

by hiss
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shane Tabora , Rene Ortiz, Johnnay in sales, Emily in service

November 02, 2025

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Great service sometimes later little to long. The chair are not real comfortable for seat xx long time. Good coffee More

by chrisosr1036
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MAYRA RODRIGUEZ , Alex Sarmiento

Nov 03, 2025

Victory Toyota of Midtown responded

Thank you so much for your feedback & for sharing your experience with us! We're glad to hear that everything else was fine, and we truly appreciate you pointing out the issue with the chairs. Your comfort is important to us, and we’ll definitely take this into consideration as we look for ways to improve. We hope to welcome you back again soon!

September 29, 2025

Dealership Rating
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In and out, no issues, done done done done yes yes, 15 words long ok then More

by B63S
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Victory Toyota of Midtown responded

Thank you for your review 🤩👍

September 22, 2025

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professional to work and also respectful and friendly worked on my car in a timely manner More

by manuelagonzalez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MAYRA RODRIGUEZ , Alex Sarmiento

Sep 22, 2025

Victory Toyota of Midtown responded

Thank you manuelagonzalez for your great review we appreciate it very much 🤩

September 05, 2025

Dealership Rating
Employee Rating

Tiene muy mal servicio y no entienden la situación del cliente y se portan muy prepotentes con el cliente More

by AVILA8490
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: MAYRA RODRIGUEZ , Alex Sarmiento

Sep 09, 2025

Victory Toyota of Midtown responded

Muchas gracias Juan Avila Figueroa por platicar conmigo hoy por la mañana para poder enterder su sitiacion, agradesco su tiempo. Si tiene algo mas que agregar porfavor no dudes en llamarme. Gracias muy amamble☺️

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