I had my first experience with Honda and it was GREAT!
They were attentive to my needs and were ble to meet them. Thanks for the nice work! I will be returning!
They were attentive to my needs and were ble to meet them. Thanks for the nice work! I will be returning!
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by cooperbeth1987
Verified Customer
Verified Customer
Jul 03, 2025 -
Mountaineer Honda responded
Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Great service, very personable and took their time to
answer all my questions, I would highly recommended them to anyone looking for a vehicle.
answer all my questions, I would highly recommended them to anyone looking for a vehicle.
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by prudder13
Verified Customer
Verified Customer
Jul 02, 2025 -
Mountaineer Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Great experience for me.
I could not be happier with everyone I worked with on my purchase!
I could not be happier with everyone I worked with on my purchase!
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by jmenear242
Verified Customer
Verified Customer
Jul 01, 2025 -
Mountaineer Honda responded
Thanks for your feedback on your recent visit to Mountaineer Honda. It's great to hear that we were able to assist you and that you had such a positive experience.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Sierra and Seth were great to work with.
I felt they really wanted to make a deal, considering I have leased 4 Highlanders in the past. This was my first Honda, and probably not my last.
I felt they really wanted to make a deal, considering I have leased 4 Highlanders in the past. This was my first Honda, and probably not my last.
I do think the financial department (Sarah Godwin) could be a little better, I do believe she said there were issues with the computer all day. We sat over an hour in the room with her trying to sign papers. I had to go back the next day to finish signing. She seemed a little flustered.
The detailing, HORRIBLE! There was glue on the side of the car driver's side back door (I'm sure from the tape that was on it, I did mention it to Sierra, and he came out to clean it), the plastic was still left on half the stuff that was in the car. Sierra told me I could bring it back to have it detailed at a later date, but I don't feel I should have to waste my time to have this done. I was there for about 2 hours and all that was missed.
I am still trying to learn all the things the car has to offer. If I can't figure it out, I google it. Sierra did offer to set my phone up, but I was ready to go. We got there around 3pm and didn't get out till almost 7pm. We did test drive 2 vehicles so that is some of the time, but we spent a lot waiting on the financial part of it. And once again I don't want to go back for that.
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by momtozandb
Verified Customer
Verified Customer
Jun 25, 2025 -
Mountaineer Honda responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
The crew was helpful and knowledgeable about the options
and the vehicle. They took the time to work out the deal we wanted. Chris was our salesman. A different name was on the review
and the vehicle. They took the time to work out the deal we wanted. Chris was our salesman. A different name was on the review
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by greencv111
Verified Customer
Verified Customer
Other Employees Tagged:
James Kirk
, Chris Rasmussen and Willie
Jun 24, 2025 -
Mountaineer Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Everyone I encountered was very nice and friendly.
I will recommend them to family and friends. Seth was very professional, but a down to earth person. I would definitely purchase from them again.
I will recommend them to family and friends. Seth was very professional, but a down to earth person. I would definitely purchase from them again.
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by bsferrell
Verified Customer
Verified Customer
Jun 21, 2025 -
Mountaineer Honda responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
We were treated kindly and respectfully at all times.
Very helpful and efficient in all aspects of our purchase.
Very helpful and efficient in all aspects of our purchase.
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by ramola4
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Russmussen
Jun 21, 2025 -
Mountaineer Honda responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mountaineer Honda!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Good people, nice to do business with them .
Fast and efficient. Even offered me lunch!
Fast and efficient. Even offered me lunch!
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by bsferrell
Verified Customer
Verified Customer
Jun 17, 2025 -
Mountaineer Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Great friendly staff that worked with us to get the price
pointed we needed. Not overbearing or pushy about the sale.
pointed we needed. Not overbearing or pushy about the sale.
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by jhelmick0
Verified Customer
Verified Customer
Jun 16, 2025 -
Mountaineer Honda responded
Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com
Friendly staff and great service all throught the buying
process. Highly recommend for your next purchase.
process. Highly recommend for your next purchase.
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by rollyson7
Verified Customer
Verified Customer
Jun 13, 2025 -
Mountaineer Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Larry Drake
Used Car Sales Manager
304-842-5600 ext 5123
ldrake@mountaineerhonda.com
and
Seth Chewning
New Car Sales Manager
304-842-5600 ext 5125
schewning@mountaineerhonda.com