Seth Simpson | Page 14

Great service ,will be back again ! I went for an oil change and was provided with fast efficient and friendly service. I went for an oil change and was provided with fast efficient and friendly service. More

by elaine25robinson Verified Customer Verified Customer

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came in twice for same issue. Clunking in the rear.. first time service dept replaced driver side rear leaf spring, after that clunking was enough louder. was told to drive to t Clunking in the rear.. first time service dept replaced driver side rear leaf spring, after that clunking was enough louder. was told to drive to till it settled... drove 500miles and clunking still there. Brought it back and was told they measured the axle and with spec and don't know if its leaf spring or axle. was told to nothing they can do and to call GM.. and once again truck was dirty for pickup More

by jnguyen1976 Verified Customer Verified Customer

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Huu worked with me on the day of my oil change and was very helpful and courteous and the mechanic got the job at done early than I was told very happy with the work done on my truck. very helpful and courteous and the mechanic got the job at done early than I was told very happy with the work done on my truck. More

by bryanprovost61 Verified Customer Verified Customer

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Everyone was very helpful and nice made me feel comfortable and welcomed definitely recommend them comfortable and welcomed definitely recommend them More

by MARGARITA Verified Customer Verified Customer

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When I arrived I was told I was early and that my appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a la appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a later time. None the less I was happy with the service I received. Although I still had to wait an hour longer than anticipated. More

by MMELENDRZ Verified Customer Verified Customer

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thank you for your assistance in fixing my truck I always have a great experience at this dealership thank you luis in the service department have a great experience at this dealership thank you luis in the service department More

by CTAYLOR27302 Verified Customer Verified Customer

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worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More

by MURILLOGUS Verified Customer Verified Customer

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I bought my Tahoe from Simpson 6 years ago. I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, a thousand miles late, all of a suddenr my car needs new engine mounts ! Sounds like a sham to me ! I'll take my business elsewhere. More

by SALLYMEYERHOFER Verified Customer Verified Customer

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Service department covered their tracks using wire out claiming I never asked for a specific service when I first arrived. They failed to keep promises and are untrustworthy. I will never return to purcha claiming I never asked for a specific service when I first arrived. They failed to keep promises and are untrustworthy. I will never return to purchase or service my vehicle here. They are liars, cheats and the cashier is rude overweight lady with a bad attitude More

by g.wojell Verified Customer Verified Customer

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recently had my Rear Main Seal replaced. . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my F . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my Frame paint was bare metal... Called the service center and brought truck back.. upon inspection, they said oil was left over from last repair. and the baremetal was from pressure washing the old oil off ... they didn't bother to repair it and when i told the service advisor about it.. he said "You don't need it, it only for east coast people with salt roads". That is complete xx and bare metal will rust in any weather.. also my rear was making noise and they replaced the driver leaf spring. As of today... Oil is still there on the bolts after I have driven 400 miles and i have cleaned and wipe it everytime.. Rear still makes noise after leaf spring install.. More

by jnguyen1976 Verified Customer Verified Customer

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