Seth Simpson | Page 16

worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More

by MURILLOGUS Verified Customer Verified Customer

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I bought my Tahoe from Simpson 6 years ago. I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, a thousand miles late, all of a suddenr my car needs new engine mounts ! Sounds like a sham to me ! I'll take my business elsewhere. More

by SALLYMEYERHOFER Verified Customer Verified Customer

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Service department covered their tracks using wire out claiming I never asked for a specific service when I first arrived. They failed to keep promises and are untrustworthy. I will never return to purcha claiming I never asked for a specific service when I first arrived. They failed to keep promises and are untrustworthy. I will never return to purchase or service my vehicle here. They are liars, cheats and the cashier is rude overweight lady with a bad attitude More

by g.wojell Verified Customer Verified Customer

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recently had my Rear Main Seal replaced. . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my F . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my Frame paint was bare metal... Called the service center and brought truck back.. upon inspection, they said oil was left over from last repair. and the baremetal was from pressure washing the old oil off ... they didn't bother to repair it and when i told the service advisor about it.. he said "You don't need it, it only for east coast people with salt roads". That is complete xx and bare metal will rust in any weather.. also my rear was making noise and they replaced the driver leaf spring. As of today... Oil is still there on the bolts after I have driven 400 miles and i have cleaned and wipe it everytime.. Rear still makes noise after leaf spring install.. More

by jnguyen1976 Verified Customer Verified Customer

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They were very professional and fast to do my truck I really appreciate there service really appreciate there service More

by JOSERGONZALEZ411 Verified Customer Verified Customer

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Lost all trust in getting my vehicle serviced here again. I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the back seat. Then when I wanted to talk with the service manager another person tried to assist me and said they would reimburse me for my lost items. Still have not heard back but what my issue is, is that I am supposed to feel comfortable and trust the dealer where I bought my truck from to service it and not worry that things will be missing along with no communication. More

by Steve Verified Customer Verified Customer

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I feel like part of the Simpson family! I consider your service workers my “bro”! I consider your service workers my “bro”! More

by ISIS.7782 Verified Customer Verified Customer

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Service was excellent . Recall was done in a timely manner . Huu was very accommodating during our visit Recall was done in a timely manner . Huu was very accommodating during our visit More

by steinbachrick Verified Customer Verified Customer

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Bad attitude and service. They got xxxxxxxx because I didn't want my car to be serviced anymore They got xxxxxxxx because I didn't want my car to be serviced anymore More

by ANHBE42 Verified Customer Verified Customer

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Took him almost 2 weeks to fix three little tiny things. They had no sense of urgency waited till the last second to try to get approval from the warranty people rather than proactively doing it they were j They had no sense of urgency waited till the last second to try to get approval from the warranty people rather than proactively doing it they were just ridiculous. More

by jasonsantavegas Verified Customer Verified Customer

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