Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Shady Diab

Overview Reviews (33) Inventory (643)

Contact Me

View All Employees

< View All Employees

Shady Diab

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

Contact Me

3.9

33 Reviews

Overview Reviews (33) Inventory (643)

3.9

33 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Shady Diab

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

33 Reviews of Shady Diab

February 15, 2026

Dealership Rating

Employee Rating

Every one I dealt with in the sales department was awesome. I felt they cared about what I was looking for and I think the whole experience with them was excellent. awesome. I felt they cared about what I was looking for and I think the whole experience with them was excellent. More

by bryceperry08

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

Report | Print

Feb 15, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback. Shady and our sales team are thrilled you felt well cared for throughout your new Ram purchase and hope you enjoy every drive. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 15, 2026

Dealership Rating

Employee Rating

Typical dealership shenanigans. If customer service been willing to help me and not waste my time it would have been better. I would have been comfortable paying $23000 for the car. If customer service been willing to help me and not waste my time it would have been better. I would have been comfortable paying $23000 for the car. Lack of transparency and confusion led me to take it for an even cheaper deal. Hopefully dealerships can get better at this but unfortunately most dealerships are like this. Tatiana is alright though. More

by drewmartinez777

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Adam Cantu , Tatiana

Report | Print

Feb 19, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Drew, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

February 05, 2026

Dealership Rating

Employee Rating

Overall it was fine. Not the best experience between lack of communication and transparency. But GSM Dennis did make it better with his attention to my issues and resolvi Not the best experience between lack of communication and transparency. But GSM Dennis did make it better with his attention to my issues and resolving that. More

by BRUDRUDE

Verified Customer

Recommend Dealer

Other Employees Tagged: Shady Diab

Report | Print

Feb 08, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

February 02, 2026

Dealership Rating

Employee Rating

The dealership itself is nice and we were accommodated well. It be nicer to be able go see vehicles before being asked to come inside well. It be nicer to be able go see vehicles before being asked to come inside More

by Tomas s

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Mendiola

Report | Print

Feb 02, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 25, 2026

Dealership Rating

Employee Rating

Great service great staff Robert Rangel and Denis are amazing and made me feel like family! amazing and made me feel like family! More

by jaleman777

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

Report | Print

Jan 25, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 21, 2026

Dealership Rating

Employee Rating

I am disappointed with the business practices of this dealership, and would not recommend anyone to do business with them. dealership, and would not recommend anyone to do business with them. More

by colbyterry9

Verified Customer

Recommend Dealer

Other Employees Tagged: Shady Diab

Report | Print

Jan 25, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Terry, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

January 11, 2026

Dealership Rating

Employee Rating

I was never pressured. The employees were knowledgeable and considerate. I would return and purchase here in the future. The employees were knowledgeable and considerate. I would return and purchase here in the future. More

by Lvdemoshon

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Rangel, Dalton Simmons

Report | Print

Jan 11, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 06, 2026

Dealership Rating

Employee Rating

Fast process and great selection of vehicles to test drive. I appreciate everyone’s help during my time at the dealership. Thank you! drive. I appreciate everyone’s help during my time at the dealership. Thank you! More

by tony07banda18

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Rodriguez , Nicholas Gonzales

Report | Print

Jan 07, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 01, 2026

Dealership Rating

Employee Rating

Excellent San Antonio DCJR is an excellent dealership that takes care of its customers. Top notch. that takes care of its customers. Top notch. More

by atruj213

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

Report | Print

Jan 01, 2026 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 21, 2025

Dealership Rating

Employee Rating

Good. Normal car buying experience and not too many difficulties Helpful staff and informative on vehicle I purchased Normal car buying experience and not too many difficulties Helpful staff and informative on vehicle I purchased More

by rjalegria8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shady Diab

Report | Print

Dec 26, 2025 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

Dealership Inventory (643 Vehicles)

2026 Ram 1500 | new

$53,963

2026 Ram 1500

new

Diamond Black Crystal Pearlcoat exterior

Automatic

Rear-wheel Drive

$53,963

View Vehicle Details

View Details

2017 Ford Escape | used

$12,446

2017 Ford Escape

used

White Platinum exterior

Automatic

Front-wheel Drive

$12,446

View Vehicle Details

View Details

2026 Ram ProMaster 2500 | new

$48,908

2026 Ram ProMaster 2500

new

Bright White Clearcoat exterior

Automatic

Front-wheel Drive

$48,908

View Vehicle Details

View Details

2026 Jeep Gladiator | new

$50,662

2026 Jeep Gladiator

new

41 exterior

Automatic

Four-wheel Drive

$50,662

View Vehicle Details

View Details

2015 Ram 1500 | used

$24,701

2015 Ram 1500

used

Bright White Clearcoat exterior

Automatic

Rear-wheel Drive

$24,701

View Vehicle Details

View Details

2018 BMW 230 | used

$21,458

2018 BMW 230

used

Melbourne Red Metallic exterior

Manual

Rear-wheel Drive

$21,458

View Vehicle Details

View Details

View All Inventory